11 Telemarketing KPIs You Should Be Tracking
Discover the 11 telemarketing KPIs you should be tracking if you want to make more data-informed decisions while giving your team measurable targets to work toward.
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The 7 Best Software for the HVAC Industry
Explore the top 7 HVAC software solutions designed to enhance efficiency, streamline operations, and boost productivity with features like CRM, data visualization, and advanced field management.
5 Ways to Use Call Center Gamification to Improve Customer Service
Call center gamification is proven to improve customer service. Uncover the pros & cons of gamification, and learn 5 ways to use gamification to drive great customer service.
Customer Service vs. Customer Support: What’s the Difference?
What's the difference between customer service and customer support? We dive in and explore why both are important for the modern business-consumer relationship.
SaaS Reports: How They Can Help Your Business Grow
Find out how to do SaaS reporting and how can SaaS reports help your business grow.
4 Ways to Celebrate Success at Work & Deliver Better Customer Service
Providing top customer service is pivotal to the entire operation of a company. Learn about the different ways to ensure that your customer service team stays motivated as you cel…
What is Sales Analytics and Why is it Important? A Simple Guide.
Learn the basics of sales analytics, the different types of analytics in sales, and the benefits to performing sales data analysis with our simple guide
What Is Social Selling And How To Improve Your Sales Performance
Find out everything you need to know about social selling. This includes why it's important, how to do it effectively, social selling tools and tips, some real-world examples and finally, how dashboards can help you with social selling.
Signs of Bad Management And How it Affects Employee Engagement
Find out what consequences bad management can have on employee engagement. Learn about three bad management styles and how you can avoid being this kind of manager.
5 Benefits of Data Analytics for Insurance Companies
In the insurance industry and stumped by what data can do for you? In this article, we look at what data analytics are and explore 5 ways data analytics can improve your agency
Ecommerce Analytics: 5 Ways to Maximize Your Online Store’s Performance
This blog post explains how ecommerce analytic tools can help your online business. Additionally, we will give you tips on how integrating ecommerce analytics into a dashboard can…
5 Strategies to Provide Great Telecom Customer Service
Learn five key strategies for providing convenient and personalized telecom customer service while improving customer satisfaction and retention.
10 Essential Skills for Every Sales Manager
What makes a great sales manager? Find out 10 of the essential skills that sales managers should have and why they matter!
8 Benefits of Automated Performance Management That Drive Business Growth
Discover how an automated performance management system reduces workload, ensures fair evaluations, and drives business growth through data-driven insights.
What is Visual Management and How Does it Empower Sales Teams?
Discover which visual management methods you should employ and how to use dashboards to empower your sales team to sell more.
24 Common Sales Acronyms
Dive deep into 24 common sales acronyms—what they mean, and how they're important for your sales team.
How to Enhance Sales Performance with Automated LinkedIn Outreach
Discover how to increase your sales performance using Automated LinkedIn Outreach. Uncover the benefits of automating outreach and how to use it with your team.
4 Plecto Gamification Strategies to Use with Pipedrive
Uncover how integrating Plecto's gamification strategies with Pipedrive can boost sales performance and team motivation through engaging contests, real-time notifications, and rew…
Why Plecto is the Game-Changer for Gamification in Salesforce
Discover how integrating Plecto's gamification platform with Salesforce can boost your sales team's motivation, engagement, and performance.
Boosting Team Engagement and Productivity with Gamified Performance Dashboards
Gamified performance dashboards are not just a gimmick. Points, badges, and visualization of goal progress are all paramount to building a more engaged and more productive team.
7 Contest Ideas for Call Centers
Check out these seven contest ideas to effectively engage call center agents, boost their performance, and create a more fun and enjoyable work environment!
7 Game-Changing Sales Gamification Ideas to Amplify your Sales
Seven motivating sales gamification ideas for you. From saving time to improving motivation, learn about gamification psychology and why sales gamification is the game-changer you…
10 Ways to Reduce Call Center Employee Turnover
What is call center employee turnover, why does it matter, and how can you tackle it? Read this guide from our partners at RingCentral for answers to these questions and more.
8 Tips to Motivate Call Center Agents
Discover 8 proven tips to motivate call center agents to feel pride and satisfaction in their work, provide better service, and stay in their jobs longer!
7 Ways to Create Retail Synergy Between Online & Offline Operations
Discover 7 crucial strategies for creating synergy between your company’s online and offline channels, providing the seamless experience your customers expect.
5 Ways to Motivate Underperforming Employees
Disengaged employees cost the global economy $8.8 trillion annually! Learn how to identify an underperforming employee – and discover 5 ways to get them back on track.
A Guide to Motivating E-Commerce Employees
Discover 10 effective methods for motivating e-commerce employees – to boost productivity, improve retention, and create a better company culture!
Dashboards vs. Reports in Plecto
Dashboards and reports are two crucial features for understanding your business data. Learn here about their differences and similarities, and how to leverage both for maximal eff…
5 Examples of the Best Data Visualizations
Explore five of the best contemporary data visualizations that showcase creativity, innovation, and scientific clarity.
6 Examples of Bad Data Visualizations
We break down six examples of poor-quality data visualizations, looking at what makes them bad and how they can be improved for clearer, more effective data storytelling.
6 of the Biggest Data Visualization Trends of 2025
Explore 6 top data visualization trends of 2025—including real-time dashboards, AI-driven insights, and mobile-first design—that enhance business competitiveness and decision-maki…
Data Visualization: An Introduction
Data visualization is a crucial business tool that transforms complex data into insightful graphics, enabling informed decision-making, enhancing performance tracking, and driving…
How to Create a TV Dashboard for Salesforce
Learn how to create TV dashboards for Salesforce to enhance data visibility, boost team motivation, and improve collaboration by integrating with Plecto.
How to Create a TV Dashboard for HubSpot
Learn how to create a TV dashboard for HubSpot by integrating with Plecto to enhance office transparency, collaboration, and motivation for improved performance and revenue growth.
Beyond CRM: How the HubSpot x Plecto Integration Can Gamify Your Team's Success
Elevate your team's performance with the HubSpot and Plecto's gamification integration, transforming everyday tasks into engaging challenges that drive motivation and achievement.
The 7 Best Software for the HVAC Industry
Explore the top 7 HVAC software solutions designed to enhance efficiency, streamline operations, and boost productivity with features like CRM, data visualization, and advanced fi…
How to Build Your Retail Tech Stack
Discover the business-enhancing potential of a well-chosen retail tech stack – and seven tools to consider when building one for the first time!
Customer Service vs. Customer Support: What’s the Difference?
What's the difference between customer service and customer support? We dive in and explore why both are important for the modern business-consumer relationship.
25 Common Business Acronyms
Discover 25 essential business acronyms, from ROI to CAGR, to enhance communication and streamline operations in your organization.
24 Common Customer Service Acronyms
Learn about 24 of the most-used acronyms in customer service, and how they can push your team to perform its best!
10 Customer Experience KPIs for 2025
From reducing churn and reply times to improving lifetime value, discover 10 CX KPIs to optimize your customer service in 2025!
12 Help Desk KPIs You Should Be Tracking
Discover the 12 help desk KPIs that will tell you whether you’re providing the top-notch support that will secure customer loyalty – and win new referrals!
12 More KPIs for the Home Service Industry
Discover 12 advanced KPIs for the home service industry, including SLMs, to improve your service quality and efficiency with the Plecto x ServiceTitan integration.
10 of the Best Sales KPIs to Use With Pipedrive
Enhance your sales performance with the Pipedrive x Plecto integration by tracking essential sales-based KPIs—enabling data-driven decision-making and improved customer relationsh…
10 Essential KPIs for HubSpot Users
Discover 10 essential KPIs for HubSpot users to enhance CRM operations with Plecto integration, leading to increased sales, improved marketing, and responsive customer support!
10 Important Financial KPIs to Track in 2025
Learn about ten important financial KPIs that will help you measure and analyze your company’s financial state so you can stay on track – and increase profits.
12 Key KPIs for the Home Service Industry
Dive into 12 essential KPIs to boost revenue, customer satisfaction, and operational efficiency in the HVAC/home services industry.