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trends articles

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Customer Service

The Future of Call Centers

New technological advancements are shaping call centers' future. Discover upcoming call center trends and stay ahead of the game!

All trends articles

Sales trends 1st
Sales performance

5 Sales Trends to Follow in 2023

Trends are ever-evolving. So make sure that you are in the loop regarding the latest sales trends for 2023.

Sales performance

5 Trends in the Telecom Industry for 2023

Understand the most important 2023 trends in telecom industry – and help your company outperform its future telecom competition.

SaaS trends for 2023

SaaS Trends That Will Shape the Industry in 2023

Are you a SaaS professional who wishes you had a crystal ball? Get the inside scoop on the five SaaS trends that will shape the industry in 2023.

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Customer Service

5 B2B Customer Service Trends Shaping 2023 You Need to Know

Find out why B2B customer service is one of the most important contributors to long-term success, how the recent pandemic has changed customer service forever, and how to embrace five trends that will B2B customer service in 2023.

Blog - The 6 Sales Trends You Need to Know for 2018
Sales performance

The 6 Sales Trends You Need to Know for 2018

Find out the 6 huge sales trends you need to know for 2018. This post covers B2C and B2B sales trends like generating leads without cold calling!

Boost performance with real-time insights

Plecto is a data visualization software that helps you motivate your employees to reach new limits and stay on top of your business.