Real-time visualization on a customer service dashboard
Stay on top of support tickets
Real-time customer service dashboards summarize your team's core key KPIs on one single source truth, meaning you can take immediate action on your performance.
Customer service dashboards
Keep track of your ticketing system, phone calls, satisfaction ratings, and much more while ensuring that you are delivering the best customer service.
Real-time customer service dashboards summarize your team's core key KPIs on one single source truth, meaning you can take immediate action on your performance.
Centralize your data so you can identify trends in real-time. Then, use these performance insights to take action and enhance customer service levels.
With one-click integrations to the most popular systems, you're able to take action on your data in a matter of minutes...
Create a culture of healthy competition by harnessing the power of gamification in customer service. Design contests such as who can answer the most calls or resolve the most tickets.
Visualize your data in a few clicks with our CS dashboard templates. We have tailor-made dashboards for many of the biggest support systems.
We have a whole library of the most common metrics used in support and telephony including, calls answered, ratings received and new support tickets.
One-click real-time integration with our dashboards to the most popular CRM, support and other business systems.
Use our prebuilt KPI dashboards or customize your own by using formulas to calculate more advanced metrics.
Share real-time insights with your team and boost performance by 20% with visualizing data on dashboards.
Visualize KPIs on TVs around the office.
Save time with live, automated reports.
Set targets for each employee and follow progress in real-time.
Choose the KPIs that suit your custom needs.
Spark motivation and a healthy culture of competition.
Personalize performance with Dynamic Dashboards
Get access to both the Reward Store and Contests with Gamification+
Elevate employee development with One-on-ones and Quizzes
Get started in minutes. No credit card required.