Back to all integrations

Custom Enreach dashboards

Build customized Enreach dashboards and visualize your conversation data in real time. Keep track of your agents' activities and celebrate their success on a leaderboard.

Enreach dashboard
Enreach
+
Plecto

Sales Marketing Customer Service

Partner website

enreach.com/en

About Enreach

Enreach provides smart and flexible solutions that meet all your sales, service and marketing objectives.

Additional help

help.plecto.com/data-management/integration-guides/enreach

Create real-time Enreach dashboards with Plecto

Create fully customized Enreach dashboards with Plecto and add value to your KPIs through meaningful visualizations. Track calls, queues, duration, and outbound sales activities. Visualize your call stats on real-time dashboards and allow your team to see how they are doing - how many calls are in the queue, who is in a call, and much more.

Display your Enreach metrics on a variety of widgets, including graphs, speedometers, charts, tables, and more. You can also add conditional colors to help you easily identify the progress towards your goals.

With Plecto's unique gamification features, you can create leaderboards and contests that spark motivation among your team. Set up custom notifications that trigger every time an employee achieves a goal like reaching a new milestone or closing a sale. Our integration to Enreach allows you to create and configure dashboards focused on your calls, leads, and more!

With Plecto, you can easily display your call KPIs on dashboards on TV screens in the office, on your computer, or access them from your mobile device with our iOS and Android apps.

Take your dashboard to the next level, and combine your Enreach data with services like Salesforce, Freshdesk, and hundreds more, to pull the most important metrics in real time. With Plecto's integration to Enreach, the options are endless.

What types of data can you import from Enreach?

Leads

Keep track of your leads across outbound campaigns and see how they are performing. Showcase each agent's closed leads and their hit rate.

Update frequency
Every 2m

Default member field
firstProcessedByUser

Default date field
firstProcessedTime

Supports custom fields?
Yes

Supports automatic registration deletion?
No

Agent Ready Periods

Update frequency
Every 2m

Supports custom fields?
No

Supports automatic registration deletion?
No

Calls

Keep track of your calling activities and optimize your team's performance in real time.

Update frequency
Every 2m

Default member field
user

Default date field
startTime

Supports custom fields?
No

Supports automatic registration deletion?
No

Pre-built Enreach KPIs

Browse our extensive library of pre-built Enreach KPIs or customize and create your own.

Number of Calls Completed

Number of Calls Completed

Count of the support calls that have already been successfully answered.

Number of Leads Created

Number of Leads Created

Potential customers that have shown some interest in your company or product.

Duration of All Calls

Duration of All Calls

Time spent talking on the phone with potential or current customers per day.

Number of New Leads

Number of New Leads

Potential future customers that have shown some interest in your company or product in the last period.

Average Call Duration

Average Call Duration

Average time spent by your entire team in their calls with clients.

Formula

Don't see the KPI you are looking for?

Build your own KPIs to use for custom widgets with our easy-to-use formula editor.

nets.png

Engaging Dashboards to improve motivation and performance in Nets

Watch and read about how Plecto became the main tool for Nets to visualize their performance, and how we helped them to motivate the team and improve performance.

Read more

How it works

1. Connect your data sources

One-click real-time integration with our dashboards to the most popular CRM, support and other business systems.

See our integrations

2. Build dashboards

Use our prebuilt KPI dashboards or customize your own by using formulas to calculate more advanced metrics.

Learn more about our dashboards

3. Boost team performance

Share real-time insights with your team and boost performance by 20% with visualizing data on dashboards.

Read our customer stories

Boost performance with real-time insights

Plecto is a data visualization software that helps you motivate your employees to reach new limits and stay on top of your business.