Telemarketing
Close your clients' telemarketing campaigns with 23% higher conversion rates.
Centralize and visualize your call, conversion, and campaign performance on real-time dashboards that motivate your team, and make reporting your awesome results back to the client a breeze.
Features
How Plecto helps improve telemarketing performance
All your campaigns in one place
Centralize your KPIs onto dashboards so you can see all your call quotas, campaigns, and sales update live.
Your team takes control
Show your team their call numbers and conversion rates on real-time dashboards that update automatically.
Happy clients, more conversions.
Easily share your great campaign results with your clients, so you get more commission or contract extensions!
Dashboard example
Telemarketing dashboard examples.
“We went from 150 calls a day per rep on one of our teams to 213 yesterday. So it's obviously helping a lot. Most of the team are making over 200 calls... where previously 200 calls meant you'd had an incredible day.”
Matt Vickers
Operations Manager at The Insurance Surgery
“With data visualization, I can address performance problems in real-time. If a sales rep has only completed 10 calls by lunch, I can speak to them immediately instead of waiting several days to review their performance report at the weekly sales meeting.”
Cort Ouzts
POS Nation CEO
Gamification use case
How can I use gamification in our telemarketing team?
What is gamification?
Gamification means turning your team's everyday telemarketing activities into tasks that include
points, badges, and other game-like elements. Why? Ultimately, to make everyday tasks more fun.
The 3 telemarketing dashboards to get the most out of your team, your calls, and your campaigns.
Whether it’s getting an overview of all your campaigns, reporting high-level metrics to your client, or deep-diving into your team’s detailed call statistics, get inspired by these dashboard examples that simplify and centralize your telemarketing team's performance.
Integrations
All your team's KPIs. All in one place.
Take your CRM, helpdesk, and telephony systems' KPIs and show your team how they're doing in one simple dashboard view in just seconds.
Features
More features for telemarketing teams
Effortlessly switch between individual and team view.
Managing a big call center team? With Dynamic Dashboards, you can create one dashboard that you can filter to see an overall team performance view or filter by employee.
Get started
Start building your telemarketing dashboard now.
Dashboard builder
Select your system. Select your KPIs. Connect your own actual data. Done in under 15 mins!
Drag-and-drop formula templates
Use building blocks by selecting from pre-made formulas and widgets made for teams like yours.
Dashboard examples
Check out our telemarketing team lead overview, campaign-specific, and personalized BDR dashboard examples.
Telemarketing team hits daily call quota and lands longer campaigns with Plecto
“Our project managers have become more responsible because they can now invest more time in other tasks and see everything at a glance - no more constantly switching back and forth between different CRMs. This has really improved the quality. The efficiency is almost 100 percent!”
Dominka Babić
Head of Business Development
Start building your first dashboard today.
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