Plecto vs Intramanager
Looking for an Intramanager alternative?
If you're looking to combine advanced data visualization with motivating gamification tools, Plecto is an ideal choice for your contact center.
Three reasons to choose Plecto over Intramanager
Deeper data insight
With Plecto you can build custom KPIs and perform advanced calculations tailored to your business needs. Intramanager is great for basic visualization, but struggles with more complex calculations.
Time-saving reporting
Plecto has a dedicated reporting tool, giving your team BI-level performance insights and saving you hours of time. Intramanager has no distinct reporting feature.
More integrations
Plecto integrates with 150+ of the most popular systems and databases on the market. Intramanager integrates with approximately 50 systems.
Plecto vs Intramanager at a glance
Unsure about the differences between Plecto and Intramanager? Learn about each platform's features below.
Gamification in Plecto and Intramanager compared
Now let's dig into the different gamification features in each platform.
“The live part of the sales competitions has worked wonders with Plecto. Our agents can see how their colleagues are doing all the time. So basically every time someone goes ahead, you can see it, you can up your motivation and you can try to sell even harder.”
Emil Gjørup Pedersen
Performance Specialist, Telmore
Plecto features
Think Plecto is your perfect fit?
Transform your KPIs into stunning, real-time TV dashboards that drive team motivation.
For frontline reps:
- See their numbers live around the office.
- Stay engaged with real-time performance data.
- Get access to their own personalized performance data.
For managers:
- Spot strengths and gaps in your team's performance.
- Ensure the whole team stays focused and driven.
- Make better coaching decisions.
“Through gamification and visualization, Plecto has helped improve the company culture. We now experience much better buy-in from our employees who take responsibility for the company's key results.”
Anders Eiler
CSO, team.blue
Integrations
All your team's KPIs. All in one place.
Take your CRM, helpdesk, and telephony systems' KPIs and show your team how they're doing in one simple dashboard view in just seconds.
“With Plecto, we shortened our response time from 6 minutes to 1 minute. The agents are much more efficient.”
Lennart Thomsen
System Responsible, REMA 1000
Kickstart your call center performance with Plecto
At Plecto we provide you with the support and resources to boost the performance in your contact center.
Onboarding
Let's perfect your setup with a free kickoff call + 2 free hours of onboarding with your Customer Success Manager. After onboarding, our support is always available by phone, chat, or email whenever you need it.
Help Center
Check out our Help Center for tons of videos, guides and other material to help at any time of your Plecto customer journey.
Plecto Expert Service
Use our dedicated Plecto Expert Service team if you want your setup taken to a more technical next level (for additional paid hours).
Plecto vs Intramanager FAQ
You might be forgiven that for getting confused between Plecto and Intramanager. While it's true that we have a lot of similar features, Plecto comes with a more advanced calculation engine so you can get deeper insight into your data.
Yes! Plecto is designed for everyone to use and you don't need any BI or coding experience to use our platform. However, if you do need help with building your setup then our Expert Service and Customer Success teams will be able to help do this for you.
Again, 100% yes! Plecto was originally built for call and contact center and our main features have all been developed with contact centers in mind.
Start building your first dashboard today.
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