Number of Open Pull Requests

Number of Open Pull Requests

Changes proposed by the developer that have been seen by the project manager.

Spend per Ad Impression

Spend per Ad Impression

Spend-per Impression is the cost a company pays for every impression their ad gets.

Win Rate of Deals

Win Rate of Deals

The amount of won deals compared to the total opportunities created during a certain period.

Number of Waiting Calls

Number of Waiting Calls

Amount of calls that need to be answered as soon as possible.

Latest Customer Name

Latest Customer Name

The most recent user that created an account on your platform.

Value of New Deals

Value of New Deals

Amount of money your potential new client’s account is worth.

Number of New Support Tickets

Number of New Support Tickets

Amount of clients that have contacted your support channel and need to be answered.

Churn MRR

Churn MRR

Part of the MRR lost due to customers’ cancellations.

Customer Churn Rate

Customer Churn Rate

Count of customers that canceled their subscription in a certain period of time.

Number of Won Deals

Number of Won Deals

Count of the number of opportunities that have turned into clients.

Number of New Tasks

Number of New Tasks

Count of your pending tasks.

Number of Calls Completed

Number of Calls Completed

Count of the support calls that have already been successfully answered.

Ad Spend per New Deal

Ad Spend per New Deal

The cost of advertising that takes the company to get a new customer.

Latest Received Rating Comment

Latest Received Rating Comment

Last person that posted an online review of your product or company.

Number of Ad Impressions

Number of Ad Impressions

Times your ad is seen by an audience on a specific platform.

Latest Merged Pull Request

Latest Merged Pull Request

The last development’s request that has been approved to be done.

Ad Spend per New Order

Ad Spend per New Order

The cost of advertising that takes the company to get a new order.

Number of Ad Conversions

Number of Ad Conversions

Amount of people that carry out a certain action after seeing your ad.

Number of Visitor Users

Number of Visitor Users

Updated amount of users that have visited the website in a certain period of time.

Number of Received Ratings

Number of Received Ratings

Count of every time a user has written about your company online.

Number of Active Subscriptions

Number of Active Subscriptions

Amount of users that have converted into paying subscribers.

Number of Tasks Completed

Number of Tasks Completed

Count of the total amount of tasks that each employee has completed.

Conversion Rate of Sessions to Orders

Conversion Rate of Sessions to Orders

Amount of visitors to your website that actually buy something online.

Number of Leads Created

Number of Leads Created

Potential customers that have shown some interest in your company or product.

Number of Emails

Number of Emails

Amount of emails that each employee has received in the last period.

Number of New Issues

Number of New Issues

Amount of new tickets aimed for the development team over the last period.

Value of New Orders

Value of New Orders

Monetary value of each new purchase done on your website.

Number of New Milestones

Number of New Milestones

Amount of times your company has reached a planned stage in its progress.

Customer Lifetime Value

Customer Lifetime Value

Amount that a customer is expected to spend on your company during their lifetime.

Number of New Assets

Number of New Assets

Amount of new assets that a company has bought or created in the last period.

Annual Recurring Revenue (ARR)

Annual Recurring Revenue (ARR)

Expected yearly revenue based on your current subscriptions. It’s the annualized version of the MRR.

Number of Booked Meetings

Number of Booked Meetings

Overview of the number of pending meetings you have in a certain period of time.

Latest Issue

Latest Issue

Last new tickets created during the last period.

Number of Visitor Pageviews

Number of Visitor Pageviews

Amount of times that a page has been viewed or refreshed during a specific period of time.

Latest Added Asset

Latest Added Asset

Assets that a company has bought or created in the last period.

Number of Visitor Sessions

Number of Visitor Sessions

The group of interactions an individual visitor has with the different content on your website.

Number of New Pull Requests

Number of New Pull Requests

The latest requests made during the last period.

MRR Month over Month Growth

MRR Month over Month Growth

Your company’s current MRR compared to past months’ results.

Net MRR Change

Net MRR Change

Monetary value of this month’s changes made in the subscriptions that affect your MRR.

Latest Commit

Latest Commit

Changes in a code that have been captured over the last period.

Number of New Customers

Number of New Customers

Total amount of opportunities that have turned into clients in the last period.

Value of Lost Deals

Value of Lost Deals

Amount of money the company is not going to earn due to a lost client.

Lead to Deal Conversion Rate

Lead to Deal Conversion Rate

Percentage of leads that are converting into clients during the last period.

Average Basket Size

Average Basket Size

Average amount of products that your customers are buying from your website in each purchase.

MRR Churn Rate

MRR Churn Rate

The monthly lost revenue due to cancelations or downgrades in the subscriptions.

Percentage of Closed Support Tickets Rated

Percentage of Closed Support Tickets Rated

Amount of times that you have been rated by customers after solving their support tickets.

Duration of All Calls

Duration of All Calls

Time spent talking on the phone with potential or current customers per day.

Number of New Requested Changes

Number of New Requested Changes

Amount of alterations of some kind that have been demanded over the last period.

Duration of Wait Time

Duration of Wait Time

Average time it takes customers to be assisted from the moment they reach out through a support channel.

Average Revenue Per Unit (ARPU)

Average Revenue Per Unit (ARPU)

Estimated revenue a company is getting from one product or subscription per month.

Number of New Commits

Number of New Commits

Amount of new changes in the code captured over the last period.

Subscription Quantity

Subscription Quantity

Amount of active subscriptions and licenses a company has at the moment.

Net Subscription Quantity Change

Net Subscription Quantity Change

Changes made in your amount of active subscriptions during the last period.

Total Ad Spend

Total Ad Spend

Updated amount that has been spent on ads in the last period.

New MRR

New MRR

New subscriptions that have been added recently and that will, therefore, contribute to your MRR.

Number of New Subscriptions

Number of New Subscriptions

Count of the new subscriptions you are getting during the last period.

Number of Ads Clicks

Number of Ads Clicks

Amount of times one of your shown ads has received a click from your audience.

Average Order Value

Average Order Value

Average amount of money your clients are spending on their orders.

Average Revenue Per Account (ARPA)

Average Revenue Per Account (ARPA)

Average revenue a company is currently getting from each opened account.

Value of Upgraded Subscription MRR

Value of Upgraded Subscription MRR

MRR generated when a subscription changes to a higher plan.

Duration of Answered Calls

Duration of Answered Calls

Time spent by your agent in the last call with a client.

Number of Meetings Completed

Number of Meetings Completed

Total number of meetings a team or employee has already had in the last period measured.

Value of Downgraded Subscription MRR

Value of Downgraded Subscription MRR

MRR lost when a subscription changes to a lower plan.

Number of New Leads

Number of New Leads

Potential future customers that have shown some interest in your company or product in the last period.

Number of New Deals Created

Number of New Deals Created

Total number of new clients that your company has welcomed over the last period.

Number of Missed Calls

Number of Missed Calls

Total number of calls that your agents haven’t answered in the last period.

Answered Calls Rate

Answered Calls Rate

Percentage of calls that have been answered compared to the total amount of received calls over the last period.

Oldest Unanswered Ticket

Oldest Unanswered Ticket

The clients that have been waiting for the longest for your team to reply to their ticket.

Ad Spend per Won Deal

Ad Spend per Won Deal

The cost of advertising that takes the company to get a new customer.

Average of Received Rating Score

Average of Received Rating Score

Average rating score clients are giving to your company in the last period.

Average Call Duration

Average Call Duration

Average time spent by your entire team in their calls with clients.

Ad Spend per New Lead

Ad Spend per New Lead

The cost of advertising that takes the company to get a new lead.

Number of Completed Issues

Number of Completed Issues

Amount of tickets that have been solved by the development team over the last period.

Value of Invoices

Value of Invoices

Amount of money that the company is spending on paying its various invoices.

Value of Won Deals

Value of Won Deals

Amount of money your new client’s account is worth.

Customer Lifetime (Months)

Customer Lifetime (Months)

Average amount of months that a customer stays in a company before leaving.

Number of Invoices

Number of Invoices

Amount of invoices a company has received in the last period.

Latest New Change

Latest New Change

Most recent change made by the development team.

Ads Click-through Rate

Ads Click-through Rate

Percentage of the people seeing your ad that actually click on it.

Number of Closed Support Tickets

Number of Closed Support Tickets

Amount of clients that contacted your support channel and have already been answered.

Latest Completed Issue

Latest Completed Issue

Name of the last issue that was solved by the development team over the last period.

Number of Products Sold

Number of Products Sold

Total amount of products you’ve sold over the last period.

Latest Milestone

Latest Milestone

Name of the latest goal reached by an employee or team in the office.

Number of Merged Pull Requests

Number of Merged Pull Requests

Total amount of developers’ requests that have been approved to be carried out.

Monthly Recurring Revenue (MRR)

Monthly Recurring Revenue (MRR)

Revenue you get on a monthly basis per new customer that your company gets.

Number of Lost Deals

Number of Lost Deals

Count of the number of opportunities that haven’t turned into clients.

Number of Open Issues

Number of Open Issues

Total amount of issues aimed for the development team that has been opened but not completed yet.

Latest Pull Request

Latest Pull Request

Last change proposed by a developer that hasn’t been checked yet.

Return on Ad Spend

Return on Ad Spend

Total revenue generated by a specific channel compared to the total spend on ads in that channel.

Sum of Reported Hours

Sum of Reported Hours

Total amount of hours that a consultant has been hired for by a company.

Average Billable Rate

Average Billable Rate

Average amount of money a company pays to hire one of your consultants.

Sum of Billable Amount

Sum of Billable Amount

Total profit you get from companies hiring your consultants.

Value of New Refunds

Value of New Refunds

Amount of money that your company is paying back to a customer who is not satisfied with the product or service bought from you.

Value of New Disputes

Value of New Disputes

Total value charged that customers have questioned to the company in the last period.

Number of New Refunds

Number of New Refunds

Number of times your company has paid the money back to unsatisfied customers.

Value of Charged Fees

Value of Charged Fees

Total amount of fees that your company has charged in the last period.

Number of New Disputes

Number of New Disputes

Amount of times a customer has questioned your charge with their card issuer.

Number of New Payment Intents

Number of New Payment Intents

Total amount of payments from customers your company has collected over the last period.

Value of Refunded Charges

Value of Refunded Charges

Total amount of money that your company has given back to customers for an illegitimate charge on their credit card.

Number of New Balance Transactions

Number of New Balance Transactions

Amount of times a transaction has been made with the company’s credit card within the billing period.

Value of New Payment Intents

Value of New Payment Intents

Total monetary value of the payments from customers your company has collected over the last period.

Value of New Charges

Value of New Charges

Monetary value that your company is receiving from the latest charges made to customers.

Value of New Balance Transactions

Value of New Balance Transactions

Amount of money you’ve spent on transactions in the last billing period.

Number of New Charges

Number of New Charges

Total amount of new charges that your company has received in the last period.

How it works

1. Connect your data sources

One-click real-time integration with our dashboards to the most popular CRM, support and other business systems.

See our integrations

2. Build dashboards

Use our prebuilt KPI dashboards or customize your own by using formulas to calculate more advanced metrics.

Learn more about our dashboards

3. Boost team performance

Share real-time insights with your team and boost performance by 20% with visualizing data on dashboards.

Read our customer stories

Boost performance with real-time insights

Plecto is a data visualization software that helps you motivate your employees to reach new limits and stay on top of your business.