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Safeguard your subscription sales and boost satisfaction by 25% with Plecto
Smart technology real-time dashboards and automation for your security sales and service teams to cross-sell, upgrade, and retain more customers.
Real-time dashboards
See your team's live progress on targets.
Get a complete snapshot of how much new business your sales team is generating and how well your support team is servicing your customers in real time on the ultimate security overview dashboard.
Integrations
All your team's KPIs. All in one place.
Take your CRM, helpdesk, and telephony systems' KPIs and show your team how they're doing in one simple dashboard view in just seconds.
How to
Your best team is just 3 steps away
1. Integrate systems
Connect your telephony, sales, and service systems in one place for your team to conveniently see on Plecto dashboards.
2. Visualize tasks and targets
Show your team how they're performing on alarm sales, customer satisfaction, and other key activities–so they take accountability for reaching target.
3. Keep track wherever you are
With Plecto's mobile app, see how close your team are to their targets–even when out in the field. Offer advice or encouragement to get them over the line!
More features
Other ways Plecto helps your energy teams
Save time while celebrating success as a team
Motivate your reps to hit milestone achievements like 100% CSAT or small wins like a subscription upgrade.
Set triggers for your celebratory notifications to pop up on TV screens around the office, directly to your email or phone.
“"Our sales reps love Plecto. They're turning to the dashboards to see how everyone's going, and waiting for the notification when someone makes a deal. You can drive friendly competition, so it works for everyone!"”
Matthew Vickers
Operations Manager
“"Our response time has improved a lot since using Plecto. We went from around 5 or 6 minutes to approximately half a minute to 1.5 minutes now."”
Lennart Thomsen
System Responsible
“Since introducing Plecto, people have been more engaged, and have been competing a lot more than we used to. Our reps are reaching out a lot more to each other, and saying, 'OK, I will sell more than you today' for example.”
Daniel Toft
Outbound Sales Team Leader at If Forsikring
Customer stories
Our subscription-based success stories
Where there’s a screen there’s Plecto.
Don't want to miss a beat when you're out in the field or in a meeting? Take Plecto and your team's performance wherever you go with our mobile App for iPad, iPhone, or Apple Watch.
Get inspired by these common security KPIs
Net Promoter Score (NPS)
A percentage measure of customer loyalty based on the likelihood of them recommending your product/service/company
Customer Satisfaction Score (CSAT)
Scale rating from 1-10 indicating how satisfied customers are with your product/service
Churn Rate
The number of customers who canceled their subscription during a specified time period
Repeat Business Revenue
Tracks how much recurring revenue you can expect to receive from your company's current clients
New Business Revenue
Tracks the income your company generates from new subscribers or first-time customers
Value of Upgrades
The revenue earned from existing customers who added more users to their plan or bought more offerings
Start dashboarding
Don’t make dashboards hard. Get started right now.
Dashboard builder
Select your system. Select your KPIs. Connect your own actual data. Done!
Drag-and-drop templates
Build your dashboard by selecting from relevant pre-made formulas and widgets.
Dashboard templates
Download a complete dashboard based on a specific system and KPI you need.
Real-time dashboards
Dashboards for smart security sales and service teams
Start building your first dashboard today.
No credit card required.