Energy
Skyrocket your CSATs by 25% and stop customers from switching with Plecto
Save your churn-risk customers while saving on acquisition costs with real-time dashboard insights for your energy sales and support teams.
Why Plecto?
For energy teams that nail satisfaction, retention, and sales.
Real-time dashboards
Track your CSATs on every channel and churn red flag indicators in real-time so you always know where you can direct your save or satisfaction efforts.
Energize your energy sellers
Replenish your team's mood and energy sources with fun, friendly competitions like week-long cross-selling contests in a mountain, jungle, or space theme.
Get noticed with notifications
Recognize your team's efforts with automated notifications and virtual badges–so you can celebrate closing a big deal or closing tons of tickets in real time.
Customer stories
Our subscription-based success stories
More leads reached
The Insurance Surgery boosts lead generation calls by 50% visualizing Aircall data on Plecto dashboards.
A culture for creating subscriptions
Top telecom subscriptions sales teams fight it out for five jerseys in a creative Tour de France contest that "works wonders."
Replacing commission with contests
Leading Nordic insurer uses gamification to motivate employees even when removing commission.
Dashboard examples
Get excited by our energy dashboard examples
Check out this sales dashboard that's perfect for putting a spotlight on your top performers, and getting your other reps revving up to get their name up on the new biz leaderboard.
“Our response time has improved a lot since using Plecto. We went from around 5 or 6 minutes to approximately half a minute to 1.5 minutes now.”
Lennart Thomsen
System Responsible
“Our sales reps love Plecto. They're turning to the dashboards to see how everyone's going, and waiting for the notification when someone makes a deal. You can drive friendly competition, so it works for everyone!”
Matthew Vickers
Operations Manager
Use less time and energy creating reports
Streamline your dashboards and reporting with set & save automation. Easily export your reports as board-ready
presentations in just minutes so you can spend more time selling & renewing customers.
KPIs
Get inspired by these common energy KPIs
Net Promoter Score (NPS)
A percentage measure of customer loyalty based on the likelihood of them recommending your product/service/company
Customer Satisfaction Score (CSAT)
Scale rating from 1-10 indicating how satisfied customers are with your product/service
Churn Rate
The number of customers who canceled their subscription during a specified time period
Repeat Business Revenue
Tracks how much recurring revenue you can expect to receive from your company's current clients
New Business Revenue
Tracks the income your company generates from new subscribers or first-time customers
Value of Upgrades
The revenue earned from existing customers who added more users to their plan or bought more offerings
Start building your first dashboard today.
No credit card required.