5 Ways to Use Call Center Gamification to Improve Customer Service

Call center gamification is proven to improve customer service. Uncover the pros and cons of gamification, and learn 5 ways to use gamification to drive great customer service.

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From Whiteboards to Wins: Arnold & Sons Gains 15–20% Performance with Plecto

Real-time KPIs changed the game at Arnold & Sons: with Plecto dashboards, performance rose 15–20% and teams acted faster on what matters every day.


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Running an HVAC team requires the right tools to get the job done, so don’t waste time using a software that doesn’t suit your needs. Explore 7 of the most effective home service software with advanced data analytics features, including ServiceTitan and Plecto.


7 KPIs for Sales Managers to Track in 2026

Sales managers are responsible for various tasks which sometimes can be overwhelming! In this article, we will go throw the 7 best sales manager KPIs and explain how to unleash their full benefit.

Engage Your Remote Team With our 'Limit Dashboard Access' Feature!

Discover our new Limit Dashboard Access feature to get the best out of your Plecto dashboards. Improve communication with your remote team with these easy tips and tricks!

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Plecto Goes a Step Further Than BI Tools

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Quantity vs Quality: How to Have More Meaningful Sales Interactions

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Top 10 Steps to Lift the Mood and Energy Levels at the Office (Updated 2026)

Feeling the office slump? Discover 10 actionable steps to skyrocket your energy and mood at work, from healthy snacking habits to smart project management tools.

Women’s Day - The Journey of a Woman in Tech

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In collaboration with JumpStory we have done a blog post about the importance of visual content to increase performance.

Telia: Telecommunication Dashboards from Plecto

Read our interview with Telia's Daniel Barnes, to find out about Telia Denmark's experience with using Plecto. Find out how Telia use telecommunication dashboards, what their employees think about Plecto and the results they have observed since using Plecto.

7 KPIs for Sales Managers to Track in 2026

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35 Sales Statistics Entrepreneurs Should Know in 2026

Boost revenue with 35 essential sales statistics for 2026. Discover how AI, buyer behavior, and data-driven insights are shaping success for entrepreneurs.

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The Complete Guide to Mastering SaaS Sales in 2026

Stop losing leads and start closing. Master the art of SaaS sales with this expert guide featuring 10 proven tips to shorten your sales cycle and crush your KPIs.

The Ultimate Guide to SaaS Sales Funnels

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AI-Powered Gamification: The Next Evolution of Workplace Motivation

Points and badges are important, but they only go so far. Here's how AI is making workplace gamification personal, adaptive, and actually built to stick.

The Next Generation of Call Center Gamification: AI-Driven Challenges and Real-Time Coaching

Is your call center gamification outdated? Discover how AI-driven challenges and real-time coaching are replacing boring leaderboards to slash turnover and boost agent performance.

How to Build Collaborative Gamification for Team Success

Learn how collaborative gamification aligns teams around shared goals, reduces unhealthy competition, and uses track insights to improve coordination, execution, and business outc…

What Is Gamification? Benefits and Top Features in 2026

Master gamification in 2026. Explore the 100+ features—from progress bars to immersive narratives—that are driving 7x higher profitability and 89% higher employee happiness today.

7 Christmas Contest Ideas for Sales & Support Teams

Seven proven Christmas contest ideas built for real-time dashboards, gamification, rewards, and notifications—all optimized to run seamlessly inside Plecto.

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7 Steps to Improve Your Organization's Performance: A Quick Guide

Discover the 7 steps to improve your organization’s performance in 2026. Use our comprehensive guide to boost efficiency, maximize potential, and achieve success.

6 Things You Can Implement Right Now to Achieve Business Success

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Discover the five crucial employee retention metrics to track if you want to retain your top performers and make better hiring decisions.

6 Ways Data Visualization Drives Motivation and Performance in 2026

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How to Make the Board Love Your Presentation (Even If You Hate Public Speaking)

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4 Things That Slowly (But Surely) Mess Up Your Data

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Why Data Visualization Matters: Science, Business, and Strategy

Why is data visualization so important? Explore the scientific, business, and strategic benefits of visualizing data—from faster brain processing to better employee coaching.

Unlock Your Database: How to Visualize SQL Data for Better Decisions

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7 Powerful Databox Alternatives for 2026

Upgrade your dashboard today. Discover 7 powerful Databox alternatives that drive team motivation and performance with real-time insights, sales contests, and AI-driven analytics.

7 Powerful Geckoboard Alternatives for 2026

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ServiceTitan x Plecto: 3 Tips and Tricks for Using a Powerful Integration (Updated 2026)

ServiceTitan holds your data, but Plecto makes it work. Discover how to turn complex field service metrics into real-time TV dashboards that drive higher team engagement in 2026.

SaaS Trends That Will Shape the Industry in 2025

Are you a SaaS professional who wishes you had a crystal ball? Get the inside scoop on the five SaaS trends that will shape the industry in 2024.

The Best Gamification Practices for Close CRM

Discover the best gamification techniques to use in your Plecto x Close integration, and how they can provide tremendous benefits to your sales team.

8 of the Best KPIs for Close CRM

Learn about some of the best Plecto KPIs to use with Close CRM, and how they can optimize your usage of the platform!

Using Plecto Gamification in HighLevel

HighLevel doesn't have native gamification—but Plecto does! Add leaderboards, contests, and rewards to your HighLevel data to supercharge team performance today.

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10 SaaS Onboarding Tactics to Boost Retention and Growth

Want to ensure your customers succeed? Explore 10 essential onboarding tips—including segmentation, video content, and metrics—to maximize the value of your software.

Top 6 Customer Service Metrics You Should Measure in 2026

Discover the top 6 customer service metrics to track in 2026. Learn how CSAT, AHT, and escalation rates can improve team performance and customer satisfaction.

15 Customer Service KPIs You Need to Be Tracking in 2026

Make the most of your time delivering world-class customer service! We've compiled the 15 customer service KPIs you need to be tracking, so you can spend more time making your cus…

5 B2B Customer Service Trends Shaping 2025 You Need to Know

Find out why B2B customer service is one of the most important contributors to long-term success, how the recent pandemic has changed customer service forever, and how to embrace …

5 Ways to Use Call Center Gamification to Improve Customer Service

Call center gamification is proven to improve customer service. Uncover the pros and cons of gamification, and learn 5 ways to use gamification to drive great customer service.

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When KPIs Fail at Scale and How to Redesign Them Without Chaos

Scaling up and down can make KPIs fail. Learn how to redesign your key metrics without bringing chaos to your team and operation.

Why Remote Teams Experience the Same KPIs Differently

Did you know? Remote teams perceive the same KPIs differently. Learn why this is so, plus some practical ways to align understanding and improve performance.

What is CLV? A Simple Guide to Measuring and Improving Customer Loyalty

Wondering how much your customers are really worth? Learn the basics of Customer Lifetime Value (CLV), the simple formula to track it, and how to start improving it today.

The Top 12 RevOps KPIs

Explore 12 of the most common KPIs for use in your revenue operations department.

10 of the Best Sales KPIs to Use With Pipedrive

Enhance your sales performance with the Pipedrive x Plecto integration by tracking essential sales-based KPIs—enabling data-driven decision-making and improved customer relationsh…

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From Whiteboards to Wins: Arnold & Sons Gains 15–20% Performance with Plecto

Real-time KPIs changed the game at Arnold & Sons: with Plecto dashboards, performance rose 15–20% and teams acted faster on what matters every day.

The 7 Best HVAC Sales Metrics to Monitor in 2026

Level up your home service sales performance by mastering these 7 essential sales metrics and KPIs, to boost revenue and optimize your sales team's effectiveness.

The 6 Biggest Trends in HVAC and Home Service in 2026

Discover the top six trends shaping the home service and HVAC industries in 2024, including climate change adaptation, customer service enhancements, indoor air quality improvemen…

The 10 Best Home Service Marketing Metrics

Learn about 10 of the best KPIs to use in your home service marketing efforts.

Why Gen Z is Choosing the Trades and How You Can Hire Them

Discover why Gen Z is ditching degrees and picking up the toolbelt instead. Learn how to recruit young talent using tech-forward tools like ServiceTitan and Plecto, and get some a…

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