Performance Agreements
Personalize targets with performance agreements
Performance isn’t one-size-fits-all so training and targets shouldn’t be either. Bring out the best in your employees with personalized performance agreements by tailoring growth to each employee's experience.
How performance agreements work
1. Choose KPI
Whether it's calls, conversion rate or any other KPI, decide together with each employee, which task they should focus on improving.
2. Set target
Taking each employee's experience level into account, collaboratively agree on personalized targets for the task you selected in Step 1.
3. Track together
Both manager and the relevant employee will be able to track progress on the chosen target KPI over time, at any time, in real time.
Why performance agreements are perfect for you and your employees
Variable targets: Your longest-standing employee may have years of experience as your junior rep. Keep targets realistic and achievable for everyone by creating custom targets based on experience, expectations, and ease of achievement.
Custom KPIs: You can choose exactly which KPI each employee should focus on. You may create a performance agreement for one employee to improve resolution time, while another employee's agreement focuses on number of meetings booked.
Performance agreements in your pocket with Plecto’s mobile app
Take your team’s targets and progress updates with you, whenever, even when you're out office.
Download the Plecto Mobile app, available for Android and iOS devices, and never miss a milestone
or have to peep over your employee's shoulder again.
Start building your first dashboard today.
No credit card required.