Custom Aircall dashboards
Develop real-time custom made Aircall dashboards to track the number of calls in line, ended calls and missed calls. Use the integration between Plecto and the cloud call center software, Aircall, to track and showcase important KPI's.
Category
Partner website
About Aircall
Cloud based phone system and call center software all-in-one with Cloud Telephony Integrations (CTI) with your favorite CRM & Helpdesk software. No hardware or deskphone needed; instant setup.
Additional help
The Aircall integration will provide you with a phone system for modern business. This integration is ideal whether you are running, for instance, a call center or a telemarketing company.
What types of data can you import from Aircall?
Users
Calls will be linked to users/employees which previously have been in contact with the same phone number. This will help to know who the incoming call should/could be redirected to.
Update frequency
Instant with web-hooks and every 1h
Default member field
name
Default date field
uploadDate
Supports custom fields?
No
Supports automatic registration deletion?
No
Calls
Aircall will provide you with a phone system for modern business, which allows you to have a complete and simple overview of incoming, outgoing and missed calls.
Update frequency
Instant with web-hooks and every 1h
Default member field
user
Default date field
started_at
Supports custom fields?
No
Supports automatic registration deletion?
No
Pre-built Aircall KPIs
Browse our extensive library of pre-built Aircall KPIs or customize and create your own.
Don't see the KPI you are looking for?
Build your own KPIs to use for custom widgets with our easy-to-use formula editor.
How it works
1. Connect your data sources
One-click real-time integration with the most popular CRM, support, marketing and other business systems.
2. Build dashboards
Use our prebuilt KPIs or customize your own by using formulas to calculate more advanced metrics.
3. Boost team performance
Share real-time insights with your team and boost performance by 20%.
Boost performance with real-time insights
Plecto is a data visualization software that helps you motivate your employees to reach new limits and stay on top of your business.
