customer-service_3 articles
Customer Success vs Sales - How to Achieve a Winning Combination
Discover the surprising similarities and differences between customer success vs sales – and how the right cooperation can reduce churn and increase revenue!
The Ultimate Guide to Using Social Media for Customer Service
The Ultimate Guide to Customer Onboarding
All customer-service_3 articles
Automated Customer Service: Definition, Pros, Cons, & Best Practices
Customer service automation can improve customer satisfaction and reduce support staff costs. Read our full guide with the pros, cons, and best practices to use.
The Role of AI in Customer Service
Find out how companies are harnessing the benefits of using AI in customer service to cut costs, improve customer satisfaction, and provide better service.
The Ultimate Guide to Customer Loyalty
Customer loyalty is crucial to every company’s longevity. This article offers a solid definition of customer loyalty, five reasons customers stay loyal, and five actionable strategies companies can use to increase loyalty.
A Guide to Providing Great Customer Experience in the Insurance Industry
Struggling to provide a seamless customer experience? In this blog post, we will provide you with a step-by-step guide to help you provide the best insurance customer experience!
Boost performance with real-time insights
Plecto is a data visualization software that helps you motivate your employees to reach new limits and stay on top of your business.
