Join 700+ data-driven companies already levelling up with Plecto

Simplifying how top telecom teams see real-time sales and service KPIs.

Multiply MRR by 20% with live sales insights

Ensure calls are being converted into closed deals with real-time sales dashboards that make spotting opportunities simple for your whole sales team!

Read about real-time dashboards

Chase your 100% CSAT in style

Reduce resolution and wait times significantly with live case, chat, and call KPIs visible for your whole service team to see on simple and appealing dashboards.

See more telecom dashboards

Gamification for goal-getters

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Run fun KPI contests to reduce churn

Whose the CSAT champion in your team? Keep your telecom service agents at the top of their game and your customers satisfied with friendly contests.

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Live notifications for real-time celebrations

Recognize your sales reps with instant notifications you can customize for all your team's celebrations – a meeting booked, a great CSAT, or a won deal.

Centralize your CRM, support & telephony data with our 100+ integrations

Our Telco Success Stories

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Top telecommunications company brings joy to July as their sales teams fight it out for five jerseys in a creative Tour de France contest!

Read Telmore's success story
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Sunrise connects retail sales reps & creates a collaborative culture with Plecto contests and simple data dashboards.

Read full Sunrise success story
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The Insurance Surgery boosts lead generation calls by 50% by visualizing Aircall activity on simple sales KPI dashboards

See the full customer case

Discover simple set-up dashboards

Discover our dashboard examples

Need some inspiration on what to track? Check out our telecom overview, customer service, team sales activity, and employee sales dashboard examples to get you underway.

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Get started in seconds with templates

Want to skip the fuss of setting up formulas? Save time with pre-made drag-and-drop templates for KPIs like average call duration, value of lost deals, win rate, and way more!

widget and formula templates.
Toggle between individual and team view

Easily see individual employee contributions to team targets with dynamic dashboards. Save time setting up dashboards for each employee–instead switch view in seconds.

How dynamic dashboards work

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"The live part of the sales competitions has worked wonders with Plecto. Every time someone goes ahead, our agents can see it, and they can up their motivation, and try to sell even harder!"

Emil Gjørup Pedersen

Performance Specialist

Read the full Telmore success story
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"The biggest impact has been the gamification and giving the employees the opportunity to compare their sales power."

Remo Pastori

Sales Manager

How Sunrise GmbH got motivated retail staff with gamification

Time-saving automation

Streamline your dashboards and reporting with set & save automation. Easily export your reports as board-ready presentations in just minutes, so you can spend more time selling & stepping up your CSAT!

Schedule your reports to be sent to your email

Keep up with your KPIs anywhere, anytime!

Get Plecto on your smartphone, iPad, TV, or Apple Watch & stay on top of your team's progress wherever you are.

Connect Bluetooth speakers to your dashboard screens & get the whole team cheering when an agent makes a sale or a save!

Get inspired by these common telco KPIs

Net Promoter Score (NPS)

Measures your company's customer loyalty based on their likelihood of recommending your product/service/company

Customer Satisfaction Score (CSAT)

Rates how satisfied customers are with your product/service on a scale of 1-10

Churn Rate

The count of customers that canceled their subscription during a certain period of time

Repeat Business Revenue

Tracks how much of your company's revenue comes from its current clients

New Business Revenue

Tracks how much income your company is generating from first-time customers

Value of Upgrades

MRR generated when a subscription changes to a larger plan

Let the numbers do the talking...

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Explore Plecto's features

Real-time Dashboards

Visualize KPIs on TVs around the office.

Real-time Reports

Save time with live, automated reports.

Performance Agreements

Set targets for each employee and follow progress in real-time.

Build Custom KPI's

Choose the KPIs that suit your custom needs.

Gamification

Spark motivation and a healthy culture of competition.

Instant Notifications

Recognize and celebrate success as it happens.

Dynamic Dashboards

Personalize performance with Dynamic Dashboards

Gamification+

Get access to both the Reward Store and Contests with Gamification+

Coaching and Training

Elevate employee development with One-on-ones and Quizzes

TV Dashboards