Join 700+ data-driven companies already levelling up with Plecto

How Plecto Helps Telco Teams 🚀

Get motivated agents who multiply MRR by 20%

Take the stress out of sales with celebratory instant notifications, customizable YouTube videos, and a culture of friendly competition.

Run fun KPI contests to reduce customer churn

Get your agents crushing their calls & chasing better CSATs with exciting contests that give your agents something to cheer about!

Turn real-time insights into rapidly identified opportunities

Offer course-correcting feedback, organize your pipeline & easily identify opportunities with real-time data dashboards.

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Yesterday's data? It’s too late!

Cut down on chat tickets with real-time data 🗓

Get a straightforward & swift overview by visualizing crucial KPIs on real-time dashboards. Pinpoint opportunities for development, spot challenge areas, take immediate action & start rocking more solved tickets today!

Start showcasing your sales & support data on live dashboards

Blog - 3 Steps to Boost Your Team's Sales Performance & How to Implement Them - Sales Dashboard

Give your team something to cheer about with contests 🥇

Make work fun again with motivating gamification. Give kudos to your agent with the quickest average call time using instant notifications so everyone can celebrate. Watch your win rates rise as your reps race to the top of the leaderboard!

Celebrate your call & chat champs with cool gamification

Blog - 6 Sales Gamification Ideas - Instant Notifications Gamification

Our Telco Success Stories

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Top telecommunications company brings joy to July as their sales teams fight it out for five jerseys in a creative Tour de France contest!

Read Telmore's success story
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Here's how Plecto helped Norlys heighten their sales & support team's performance with "real-time data & the quick feedback loop"

Check out Norlys' case study
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Sunrise connects retail sales reps & creates a collaborative culture with Plecto contests and simple data dashboards.

Read the full Sunrise customer story

Centralize your CRM, support & telephony data with our 100+ integrations

Time-saving automation ⏰

Streamline your dashboards and reporting with set & save automation. Easily export your reports as board-ready presentations in just minutes, so you can spend more time selling & stepping up your CSAT!

Schedule your reports to be sent to your email

Keep up with your KPIs anywhere, anytime!

Get Plecto on your smartphone, iPad, TV, or Apple Watch & stay on top of your team's progress wherever you are.

Connect Bluetooth speakers to your dashboard screens & get the whole team cheering when an agent makes a sale or a save!

Get inspired by these common telco KPIs

Net Promoter Score (NPS)

Measures your company's customer loyalty based on their likelihood of recommending your product/service/company

Customer Satisfaction Score (CSAT)

Rates how satisfied customers are with your product/service on a scale of 1-10

Churn Rate

The count of customers that canceled their subscription during a certain period of time

Repeat Business Revenue

Tracks how much of your company's revenue comes from its current clients

New Business Revenue

Tracks how much income your company is generating from first-time customers

Value of Upgrades

MRR generated when a subscription changes to a larger plan

Let the numbers do the talking...

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"The live part of the sales competitions has worked wonders with Plecto. Every time someone goes ahead, our agents can see it, and they can up their motivation, and try to sell even harder!"

Emil Gjørup Pedersen

Performance Specialist

Read the full Telmore success story
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"The real-time data & quick feedback loop we achieve with Plecto is really important at Norlys. If managers have to wait until the next day to see what was happening yesterday, it's too late."

Stig Bruun

Data Analyst & Developer

Check out the Norlys success story

"The biggest impact has been the gamification and giving the employees the opportunity to compare their sales power."

Remo Pastori

Sales Manager

How Sunrise GmbH got motivated retail staff with gamification

Explore Plecto's features

Real-time Dashboards

Visualize KPIs on TVs around the office.

Real-time Reports

Save time with live, automated reports.

Performance Agreements

Set targets for each employee and follow progress in real-time.

Build Custom KPIs

Choose the KPIs that suit your custom needs.


Spark motivation and a healthy culture of competition.