Custom Help Scout dashboards
Build customized Help Scout dashboards that visualize your business metrics and KPIs in real-time. Import your data directly from Help Scout and create your own dashboards.
Help desk software company that provides an email-based customer support platform, knowledge-based tool, and an embeddable search/contact widget for customer service professionals.help.plecto.com
Create real-time Help Scout dashboard with Plecto
Help desk software company that provides an email-based customer support platform, knowledge-based tool, and an embeddable search/contact widget for customer service professionals.
Build a Help Scout support dashboard with Plecto to visualize your real-time data so your team can easily see what needs the most attention. This enables them to consistently give customers great service.
By displaying your Help Scout data on the dashboards, you provide your support team with a powerful tool to improve their performance. Apart from helping this department, Plecto dashboards also offer the entire office a complete overview of the support performance and the specific KPIs measured for each of them and as a team.
Moreover, Plecto is a highly customizable tool that can be adapted to your own needs and demands. Celebrating your employees has never been so easy! Display your Help Scout data on a wide variety of widgets, and use conditional colors to show the progress towards the goal.
For a more personalized recognition, use our unique gamification features to create leaderboards that spark motivation around the office. Set up custom alerts that trigger every time an employee achieves a specific objective. An alert can vary from a picture of the employee to a small video or gif, as customized as you want.
With Plecto's integration to Help Scout, the options are endless. You are able to create, edit, iterate and display your data on the TV screens across the office, on your computer, and also access them from your mobile device with our Plecto App for iOS and Android.
What types of data can you import from Help Scout?
The Conversations data type in Plecto will retrieve data from Help Scout, which includes the number of notes, state of the conversations, average reply time for employees and much more.
Default member field
Default date field
Supports custom fields?
Supports automatic registration deletion?
How it works
1. Connect your data sources
One-click real-time integration with our dashboards to the most popular CRM, support and other business systems.
2. Build dashboards
Use our prebuilt KPI dashboards or customize your own by using formulas to calculate more advanced metrics.
3. Boost team performance
Share real-time insights with your team and boost performance by 20% with visualizing data on dashboards.