KPI Library
Value of New Payment Intents
Total monetary value of the payments from customers your company has collected over the last period.

Total monetary value of the payments from customers your company has collected over the last period.
A payment intent covers the process of collecting the payments from your customers, and it is considered a new one for every order or session opened in your system. This KPI is useful to have a better overview of how your month is going to look like financially, regarding orders and payments. It gives you a more accurate picture of the money that you can expect to be receiving from your customers’ payment intents for the following month. This way, you can better understand where your revenue is coming from, as well as make more data-driven decisions based on the insight you are getting from this KPI.
KPI Example
What is the Value of New Payment Intents?
The Value of New Payment Intents KPI calculates the most recent payment intents in a period. Closely connected with POS (points of sale), payment intents track and manage a payment life cycle: creation, setting of payment method, processing, and payment success or failure. In short, every order or session in your payment system counts as a "payment intent."
This is a relevant KPI for your finance team to monitor.
Why is the Value of New Payment Intents important?
The Value of New Payment Intents is important, because it’s useful to have a better overview of how your month will look financially regarding orders and payments. This KPI gives you a more accurate picture of the money you can expect to receive from your customers’ payment intents for the following month.
This way, you can better understand where your revenue is coming from, as well as make more data-driven decisions based on the insight you obtain from this KPI.

Best practices for Value of New Payment Intents
Value of New Payment Intents is best monitored alongside other financial KPIs, as it provides significant insight into your customers’ spending habits. Serious dips or variations in payment intents – seasonal variation excepted – can signal customer satisfaction or dissatisfaction with your product or service. A rise in payment intents likely indicates the results of a successful marketing campaign.
Finally, this KPI is useful for creating your monthly budget, especially once an annual pattern of payment intents is established.
Other KPIs like Value of New Payment Intents include: