KPI Library
Value of Charged Fees
Total amount of fees your company has charged in the last period.
Total amount of fees that your company has charged in the last period.
This KPI is especially relevant for SaaS companies that offer subscriptions to the product/service, because it keeps track of the charges made for it, usually on a monthly basis. However, it also counts special fees that might not be directly related to the subscription itself, but to maintenance, premium service, update, etc. Therefore, this KPI brings you a more accurate insight into your fees and the amount the company earns from them. It’s an interesting metric to keep an eye on, in order to react fast to it if it has a sudden change - either positive or negative. It also gives you an overview of your finance in the short term, so you can incorporate this KPI into your decision-making and promote a data-driven decision for your business’ strategy in regards to fees.
KPI Example
What is the Value of Charged Fees?
The Value of Charged Fees KPI displays the total number of product- or service-related fees your company has charged to customers in the last relevant period.
This KPI is especially relevant for SaaS companies that offer subscription-based products or services, because it keeps track of the charges made for it, usually on a monthly basis. However, this KPI also counts special fees that might not be directly related to the subscription itself, but to maintenance, premium service, updates, etc.
Value of Charged Fees is an especially relevant KPI for your finance team to monitor.
Why is the Value of Charged Fees important?
Value of Charged Fees brings you a more accurate insight into your fees and the amount your company earns from them. It’s an interesting metric to keep an eye on so you can react quickly if it has a sudden change, whether positive or negative.
This KPI also gives you a short-term overview of your finances, so you can incorporate its data into your business’ decision-making process regarding fees.
Best practices for Value of Charged Fees
The best practice for Value of Charged Fees is simply to monitor it alongside other KPIs. A high churn rate and high Value of Charged Fees might correlate – customers will be unhappy if you charge too many fees, or if your fees are too expensive.
Other, related KPIs to Value of Charged Fees include: