Identifying insights on real-time dashboards
See your subscriber growth live in seconds
Is your team on track to reach your target total subscriber growth? Sales team smashing your upsells? Simply see each employee's and team's target progress by centralizing and visualizing all your media data in one place – on dazzling, real-time KPI dashboards.
Crush your service and satisfaction
See your customer service channel queues in real-time on simple live dashboards. Identify when and where your busiest channels are, schedule accordingly, and ace your customer service! Showcase your CSAT champions on leaderboards for extra motivation!
Gamification for modern media teams
Live notifications for real-time recognition
Give some kudos to your customer service champions when they save a customer from cancelling with instant notifications that you can set-up to displays on TVs around the office.
Contests for CSAT and sales champs
Get your employees excited about work with a little friendly competition. Run a CSAT, upgrade, response time, partner sales, or new business contest to get your team competing on the same KPIs.
![The Insurance Surgery Logo]()
"Our sales reps love Plecto. They're turning to the dashboards to see how everyone's going, and waiting for the notification when someone makes a deal. You can drive friendly competition, so it works for everyone!""
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"Our response time has improved a lot since using Plecto. We went from around 5 or 6 minutes to at times half a minute, and approximately 3 minutes now.""
![If Forsikring Danmark Logo.png]()
"Since introducing Plecto, people have been more engaged, and have been competing a lot more than we used to. Our reps are reaching out a lot more to each other, and saying 'OK, I will sell more than you today,' for example."
Customer Success Stories
Discover how this media giant achieved alignment toward the same targets with real-time data dashboards.
The Insurance Surgery boosts lead generation calls by 50% with Plecto x Aircall integration – visualizing real-time call metrics made easy!
Learn how IF Forsikring uses Plecto’s gamification features to supercharge the engagement and motivation of their employees.
Get inspired by these common media KPIs
Recurring Revenue
Tracks the revenue that you continuously generate from existing subscribers.
Subscriber Renewal Rate
Refers to the number of subscribers you've retained from one billing period to another
Acquisition Cost
Know how much it costs to find and attract new customers
Number of Referrals
Measures the number of customers who were referred by existing subscribers.
Value of Cross-sells
The revenue generated from existing customers buying supplementary products
Average Revenue per Subscriber
As the name suggests, the average amount of money paid by each customer
Discover more: Read the full guide to calculating and boosting customer lifetime value
Let the numbers do the talking...
Explore Plecto's features
Real-time Dashboards
Visualize KPIs on TVs around the office.
Real-time Reports
Save time with live, automated reports.
Performance Agreements
Set targets for each employee and follow progress in real-time.
Build Custom KPI's
Choose the KPIs that suit your custom needs.
Gamification
Spark motivation and a healthy culture of competition.
Instant Notifications
Recognize and celebrate success as it happens.
Dynamic Dashboards
Personalize performance with Dynamic Dashboards
Gamification+
Get access to both the Reward Store and Contests with Gamification+
Coaching and Training
Elevate employee development with One-on-ones and Quizzes
TV Dashboards
Display your KPI dashboards on TVs around the office and transform your office and transform your office into a data-driven and motivated workplace.
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