5 Ways to Use Call Center Gamification to Improve Customer Service
Call center gamification is proven to improve customer service. Uncover the pros and cons of gamification, and learn 5 ways to use gamification to drive great customer service.
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From Whiteboards to Wins: Arnold & Sons Gains 15–20% Performance with Plecto
Real-time KPIs changed the game at Arnold & Sons: with Plecto dashboards, performance rose 15–20% and teams acted faster on what matters every day.
The 7 Best Software for the HVAC Industry (Updated 2026)
Running an HVAC team requires the right tools to get the job done, so don’t waste time using a software that doesn’t suit your needs. Explore 7 of the most effective home service software with advanced data analytics features, including ServiceTitan and Plecto.
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7 KPIs for Sales Managers to Track in 2026
Boost revenue with data! Discover the 7 most important KPIs for sales managers, including conversion rates and sales cycle length, and learn how to track them in real-time.
10 Sales Contest Ideas to Keep Your Sales Employees Motivated
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The Top 9 Recruitment KPIs of 2026
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35 Sales Statistics Entrepreneurs Should Know in 2026
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The 5 Best Sales Tactics to Use in 2026
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Designing Sales Contests for Introverted Reps
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Why Gamified Systems Support Mental Resilience
Discover why mental health matters in gamification—including key gamification benefits, key things to avoid, and how dashboards can enhance employees' gamification experience.
Gamification: Align Employee Behavior with Company Goals
Learn how gamification aligns employee behavior with company goals using real-time feedback and rewards to boost engagement and performance.
AI-Powered Gamification: The Next Evolution of Workplace Motivation
Points and badges are important, but they only go so far. Here's how AI is making workplace gamification personal, adaptive, and actually built to stick.
The Next Generation of Call Center Gamification: AI-Driven Challenges and Real-Time Coaching
Is your call center gamification outdated? Discover how AI-driven challenges and real-time coaching are replacing boring leaderboards to slash turnover and boost agent performance.
The Ultimate Home Office Productivity Guide
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7 Steps to Improve Your Organization's Performance: A Quick Guide
Discover the 7 steps to improve your organization’s performance in 2026. Use our comprehensive guide to boost efficiency, maximize potential, and achieve success.
6 Things You Can Implement Right Now to Achieve Business Success
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5 Employee Retention Metrics to Track in 2026
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6 Ways Data Visualization Drives Motivation and Performance in 2026
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Everything You Need to Know About CPG Order Fulfillment
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Why Data Visualization Matters: Science, Business, and Strategy
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Unlock Your Database: How to Visualize SQL Data for Better Decisions
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7 Powerful Databox Alternatives for 2026
Upgrade your dashboard today. Discover 7 powerful Databox alternatives that drive team motivation and performance with real-time insights, sales contests, and AI-driven analytics.
ServiceTitan x Plecto: 3 Tips and Tricks for Using a Powerful Integration (Updated 2026)
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SaaS Trends That Will Shape the Industry in 2025
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The Best Gamification Practices for Close CRM
Discover the best gamification techniques to use in your Plecto x Close integration, and how they can provide tremendous benefits to your sales team.
8 of the Best KPIs for Close CRM
Learn about some of the best Plecto KPIs to use with Close CRM, and how they can optimize your usage of the platform!
Using Plecto Gamification in HighLevel
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The Big List of Customer Service KPIs
Make the most of your time delivering world-class customer service! We've compiled the 15 customer service KPIs you need to be tracking, so you can spend more time making your cus…
5 B2B Customer Service Trends Shaping 2025 You Need to Know
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5 Ways to Use Call Center Gamification to Improve Customer Service
Call center gamification is proven to improve customer service. Uncover the pros and cons of gamification, and learn 5 ways to use gamification to drive great customer service.
Customer Service vs. Customer Support: What’s the Difference?
What's the difference between customer service and customer support? We dive in and explore why both are important for the modern business-consumer relationship.
When KPIs Fail at Scale and How to Redesign Them Without Chaos
Scaling up and down can make KPIs fail. Learn how to redesign your key metrics without bringing chaos to your team and operation.
Why Remote Teams Experience the Same KPIs Differently
Did you know? Remote teams perceive the same KPIs differently. Learn why this is so, plus some practical ways to align understanding and improve performance.
What is CLV? A Simple Guide to Measuring and Improving Customer Loyalty
Wondering how much your customers are really worth? Learn the basics of Customer Lifetime Value (CLV), the simple formula to track it, and how to start improving it today.
The Top 12 RevOps KPIs
Explore 12 of the most common KPIs for use in your revenue operations department.
10 of the Best Sales KPIs to Use With Pipedrive
Enhance your sales performance with the Pipedrive x Plecto integration by tracking essential sales-based KPIs—enabling data-driven decision-making and improved customer relationsh…
From Whiteboards to Wins: Arnold & Sons Gains 15–20% Performance with Plecto
Real-time KPIs changed the game at Arnold & Sons: with Plecto dashboards, performance rose 15–20% and teams acted faster on what matters every day.
The 7 Best HVAC Sales Metrics to Monitor in 2026
Level up your home service sales performance by mastering these 7 essential sales metrics and KPIs, to boost revenue and optimize your sales team's effectiveness.
The 6 Biggest Trends in HVAC and Home Service in 2026
Discover the top six trends shaping the home service and HVAC industries in 2024, including climate change adaptation, customer service enhancements, indoor air quality improvemen…
The 10 Best Home Service Marketing Metrics
Learn about 10 of the best KPIs to use in your home service marketing efforts.
Why Gen Z is Choosing the Trades and How You Can Hire Them
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