5 Ways to Use Call Center Gamification to Improve Customer Service
Call center gamification is proven to improve customer service. Uncover the pros and cons of gamification, and learn 5 ways to use gamification to drive great customer service.
Most popular
From Whiteboards to Wins: Arnold & Sons Gains 15–20% Performance with Plecto
Real-time KPIs changed the game at Arnold & Sons: with Plecto dashboards, performance rose 15–20% and teams acted faster on what matters every day.
The 7 Best Software for the HVAC Industry (Updated 2026)
Running an HVAC team requires the right tools to get the job done, so don’t waste time using a software that doesn’t suit your needs. Explore 7 of the most effective home service software with advanced data analytics features, including ServiceTitan and Plecto.
7 KPIs for Sales Managers to Track in 2026
Boost revenue with data! Discover the 7 most important KPIs for sales managers, including conversion rates and sales cycle length, and learn how to track them in real-time.
How to Build Collaborative Gamification for Team Success
Learn how collaborative gamification aligns teams around shared goals, reduces unhealthy competition, and uses track insights to improve coordination, execution, and business outc…
What Is Gamification? Benefits and Top Features in 2026
Master gamification in 2026. Explore the 100+ features—from progress bars to immersive narratives—that are driving 7x higher profitability and 89% higher employee happiness today.
How Real-Time Dashboards (Like Plecto) Supercharge Carpentry KPIs
Boost your carpentry shop's margins with real-time KPI tracking. Learn how Plecto integrates with your favorite apps to prevent labor overruns and maximize profit.
The 6 Biggest Trends in HVAC and Home Service in 2026
Discover the top six trends shaping the home service and HVAC industries in 2024, including climate change adaptation, customer service enhancements, indoor air quality improvements, smart systems, data utilization, and digitalization advancements.
The Ultimate Home Office Productivity Guide
Struggling with remote work? Discover tips and strategies from Plecto to increase productivity working from home, from building routines to using real-time dashboards for motivati…
10 SaaS Onboarding Tactics to Boost Retention and Growth
Want to ensure your customers succeed? Explore 10 essential onboarding tips—including segmentation, video content, and metrics—to maximize the value of your software.
4 Plecto Gamification Strategies to Use in HVAC Field Work
Don’t let your HVAC technicians rely on elbow grease alone to get the job done! Discover 4 engaging gamification techniques to motivate their performance and shift your workplace …
ServiceTitan x Plecto: 3 Tips and Tricks for Using a Powerful Integration (Updated 2026)
ServiceTitan holds your data, but Plecto makes it work. Discover how to turn complex field service metrics into real-time TV dashboards that drive higher team engagement in 2026.
7 KPIs for Sales Managers to Track in 2026
Boost revenue with data! Discover the 7 most important KPIs for sales managers, including conversion rates and sales cycle length, and learn how to track them in real-time.
10 Sales Contest Ideas to Keep Your Sales Employees Motivated
Searching for some fun and friendly sales contest ideas to get your reps motivated and at their peak performance? Here are 10 contest ideas that will drive your team to sell even …
The Top 9 Recruitment KPIs of 2026
Want to know about the most impactful recruiting/HR KPIs and how they can help you meet your hiring and retention targets? Check them out here!
35 Sales Statistics Entrepreneurs Should Know in 2026
Boost revenue with 35 essential sales statistics for 2026. Discover how AI, buyer behavior, and data-driven insights are shaping success for entrepreneurs.
The 5 Best Sales Tactics to Use in 2026
Whether it’s B2B or B2C, learn the five best sales tactics for finding warm leads, building rapport, and closing more deals in today’s ultra-competitive marketplace.
Designing Sales Contests for Introverted Reps
Loud leaderboards don't motivate every sales rep. Learn how to design inclusive sales contests that engage introverted reps and drive sustainable revenue.
Why Gamified Systems Support Mental Resilience
Discover why mental health matters in gamification—including key gamification benefits, key things to avoid, and how dashboards can enhance employees' gamification experience.
Gamification: Align Employee Behavior with Company Goals
Learn how gamification aligns employee behavior with company goals using real-time feedback and rewards to boost engagement and performance.
AI-Powered Gamification: The Next Evolution of Workplace Motivation
Points and badges are important, but they only go so far. Here's how AI is making workplace gamification personal, adaptive, and actually built to stick.
The Next Generation of Call Center Gamification: AI-Driven Challenges and Real-Time Coaching
Is your call center gamification outdated? Discover how AI-driven challenges and real-time coaching are replacing boring leaderboards to slash turnover and boost agent performance.
The Ultimate Home Office Productivity Guide
Struggling with remote work? Discover tips and strategies from Plecto to increase productivity working from home, from building routines to using real-time dashboards for motivati…
7 Steps to Improve Your Organization's Performance: A Quick Guide
Discover the 7 steps to improve your organization’s performance in 2026. Use our comprehensive guide to boost efficiency, maximize potential, and achieve success.
6 Things You Can Implement Right Now to Achieve Business Success
Success isn't about luck; it's about data and differentiation. Discover the 6 golden rules—from active leadership to KPI gamification—that separate thriving companies from the res…
5 Employee Retention Metrics to Track in 2026
Discover the five crucial employee retention metrics to track if you want to retain your top performers and make better hiring decisions.
6 Ways Data Visualization Drives Motivation and Performance in 2026
Why do our brains crave visual progress? Discover the science of using data visualization in 2026 to trigger dopamine, accelerate the "goal-gradient effect," and skyrocket employe…
Everything You Need to Know About CPG Order Fulfillment
4 Things That Slowly (But Surely) Mess Up Your Data
Is your dashboard lighting up while sales stay flat? Your data might be "correct" but completely misleading. Discover 4 silent factors that are messing up your business decisions …
Why Data Visualization Matters: Science, Business, and Strategy
Why is data visualization so important? Explore the scientific, business, and strategic benefits of visualizing data—from faster brain processing to better employee coaching.
Unlock Your Database: How to Visualize SQL Data for Better Decisions
Don't let your data sit hidden in a database. Learn how to connect SQL sources to Plecto's real-time dashboards to boost team transparency, accountability, and performance.
7 Powerful Databox Alternatives for 2026
Upgrade your dashboard today. Discover 7 powerful Databox alternatives that drive team motivation and performance with real-time insights, sales contests, and AI-driven analytics.
ServiceTitan x Plecto: 3 Tips and Tricks for Using a Powerful Integration (Updated 2026)
ServiceTitan holds your data, but Plecto makes it work. Discover how to turn complex field service metrics into real-time TV dashboards that drive higher team engagement in 2026.
SaaS Trends That Will Shape the Industry in 2025
Are you a SaaS professional who wishes you had a crystal ball? Get the inside scoop on the five SaaS trends that will shape the industry in 2024.
The Best Gamification Practices for Close CRM
Discover the best gamification techniques to use in your Plecto x Close integration, and how they can provide tremendous benefits to your sales team.
8 of the Best KPIs for Close CRM
Learn about some of the best Plecto KPIs to use with Close CRM, and how they can optimize your usage of the platform!
Using Plecto Gamification in HighLevel
HighLevel doesn't have native gamification—but Plecto does! Add leaderboards, contests, and rewards to your HighLevel data to supercharge team performance today.
10 SaaS Onboarding Tactics to Boost Retention and Growth
Want to ensure your customers succeed? Explore 10 essential onboarding tips—including segmentation, video content, and metrics—to maximize the value of your software.
The Big List of Customer Service KPIs
Make the most of your time delivering world-class customer service! We've compiled the 15 customer service KPIs you need to be tracking, so you can spend more time making your cus…
5 B2B Customer Service Trends Shaping 2025 You Need to Know
Find out why B2B customer service is one of the most important contributors to long-term success, how the recent pandemic has changed customer service forever, and how to embrace …
5 Ways to Use Call Center Gamification to Improve Customer Service
Call center gamification is proven to improve customer service. Uncover the pros and cons of gamification, and learn 5 ways to use gamification to drive great customer service.
Customer Service vs. Customer Support: What’s the Difference?
What's the difference between customer service and customer support? We dive in and explore why both are important for the modern business-consumer relationship.
When KPIs Fail at Scale and How to Redesign Them Without Chaos
Scaling up and down can make KPIs fail. Learn how to redesign your key metrics without bringing chaos to your team and operation.
Why Remote Teams Experience the Same KPIs Differently
Did you know? Remote teams perceive the same KPIs differently. Learn why this is so, plus some practical ways to align understanding and improve performance.
What is CLV? A Simple Guide to Measuring and Improving Customer Loyalty
Wondering how much your customers are really worth? Learn the basics of Customer Lifetime Value (CLV), the simple formula to track it, and how to start improving it today.
The Top 12 RevOps KPIs
Explore 12 of the most common KPIs for use in your revenue operations department.
10 of the Best Sales KPIs to Use With Pipedrive
Enhance your sales performance with the Pipedrive x Plecto integration by tracking essential sales-based KPIs—enabling data-driven decision-making and improved customer relationsh…
From Whiteboards to Wins: Arnold & Sons Gains 15–20% Performance with Plecto
Real-time KPIs changed the game at Arnold & Sons: with Plecto dashboards, performance rose 15–20% and teams acted faster on what matters every day.
The 7 Best HVAC Sales Metrics to Monitor in 2026
Level up your home service sales performance by mastering these 7 essential sales metrics and KPIs, to boost revenue and optimize your sales team's effectiveness.
The 6 Biggest Trends in HVAC and Home Service in 2026
Discover the top six trends shaping the home service and HVAC industries in 2024, including climate change adaptation, customer service enhancements, indoor air quality improvemen…
The 10 Best Home Service Marketing Metrics
Learn about 10 of the best KPIs to use in your home service marketing efforts.
Why Gen Z is Choosing the Trades and How You Can Hire Them
Discover why Gen Z is ditching degrees and picking up the toolbelt instead. Learn how to recruit young talent using tech-forward tools like ServiceTitan and Plecto, and get some a…