5 Ways to Use Call Center Gamification to Improve Customer Service
Call center gamification is proven to improve customer service. Uncover the pros & cons of gamification, and learn 5 ways to use gamification to drive great customer service.
Most popular
From Whiteboards to Wins: Arnold & Sons Gains 15–20% Performance with Plecto
Real-time KPIs changed the game at Arnold & Sons: with Plecto dashboards, performance rose 15–20% and teams acted faster on what matters every day.
The 7 Best Software for the HVAC Industry
Explore the top 7 HVAC software solutions designed to enhance efficiency, streamline operations, and boost productivity with features like CRM, data visualization, and advanced field management.
7 KPIs for Sales Managers to Track in 2026
Sales managers are responsible for various tasks which sometimes can be overwhelming! In this article, we will go throw the 7 best sales manager KPIs and explain how to unleash their full benefit of it!
The Importance of Data Analytics in the Telecom Industry
The telecom industry is highly competitive, and new tactics are needed. Learn the value of employing telecom analytics to improve your market position!
What is Quiet Quitting? How to Identify it + 5 Ways to Stop it
Quiet quitting affects an estimated 50% of the workforce, costing employers millions. Learn the three signs of quiet quitting and five ways to stop it.
A Complete Guide to Increasing Sales in Insurance
Insurance selling is a complex process and requires preparation and practice. In this article, we will provide all the needed steps on boosting your insurance sales!
4 Strategies to Reduce Telecom Churn
Learn 4 crucial strategies to reduce telecom churn, improve retention, and boost lifetime customer value in one of the world’s most competitive industries!
KPI Reporting: How to Create Effective KPI Reports
Learn all the tips and tricks of KPI reporting and how to make valuable KPI reports
How to Analyze Data: A Beginner's Guide
Learn the basics of how to analyze data, including six foolproof steps to analyze data and make better-informed business decisions.
5 Steps to Building a Data-Driven Culture You Can Start Doing Now!
A data-driven culture is based on concrete metrics instead of intuition—and is proven to improve motivation and actually deliver results! Want to know how?
What Is Social Selling And How To Improve Your Sales Performance
Find out everything you need to know about social selling. This includes why it's important, how to do it effectively, social selling tools and tips, some real-world examples and finally, how dashboards can help you with social selling.
7 KPIs for Sales Managers to Track in 2026
Sales managers are responsible for various tasks which sometimes can be overwhelming! In this article, we will go throw the 7 best sales manager KPIs and explain how to unleash th…
35 Sales Statistics Entrepreneurs Should Know in 2026
Boost revenue with 35 essential sales statistics for 2026. Discover how AI, buyer behavior, and data-driven insights are shaping success for entrepreneurs.
The 5 Best Sales Tactics to Use in 2026
Whether it’s B2B or B2C, learn the five best sales tactics for finding warm leads, building rapport, and closing more deals in today’s ultra-competitive marketplace.
The Ultimate Guide to SaaS Sales Funnels
Learn the six stages of the SaaS sales funnel – and five ways you can optimize your funnel to target the right leads and increase you company’s revenue.
What Is Sales Velocity? Why It's the Metric You Need to Be Tracking
Learn everything you need to know about sales velocity. Find out why you should be tracking it, how to calculate it, and 4 essential tips for high-velocity sales.
What is Gamification? Definition, Benefits and Top Features
What is gamification in business? Learn how game mechanics like leaderboards, badges, and progress bars can boost employee engagement and performance.
How to Build Collaborative Gamification for Team Success
Learn how collaborative gamification aligns teams around shared goals, reduces unhealthy competition, and uses track insights to improve coordination, execution, and business outc…
7 Christmas Contest Ideas for Sales & Support Teams
7 proven Christmas contest ideas built for real-time dashboards, gamification, rewards, and notifications—all optimized to run seamlessly inside Plecto.
7 Game-Changing Sales Gamification Ideas to Amplify your Sales
Seven motivating sales gamification ideas for you. From saving time to improving motivation, learn about gamification psychology and why sales gamification is the game-changer you…
4 Plecto Gamification Strategies to Use with Pipedrive
Uncover how integrating Plecto's gamification strategies with Pipedrive can boost sales performance and team motivation through engaging contests, real-time notifications, and rew…
7 Steps to Improve Your Organization's Performance: A Quick Guide
Discover the 7 steps to improve your organization’s performance in 2026. Use our comprehensive guide to boost efficiency, maximize potential, and achieve success.
6 Things You Can Implement Right Now to Achieve Business Success
Success isn't about luck; it's about data and differentiation. Discover the 6 golden rules—from active leadership to KPI gamification—that separate thriving companies from the res…
6 Ways Data Visualization Drives Employee Motivation and Performance
Discover how data visualization boosts employee motivation. Save these engaging and actionable six strategies to transform your workflow today.
How to Make the Board Love Your Presentation (Even If You Hate Public Speaking)
Master your next boardroom presentation with these 7 proven tips for clarity, confidence, and impact.
Why Employee Recognition and Performance Metrics Go Hand in Hand
Performance is intrinsically linked with motivation and recognition. Learn why connecting employee recognition with performance metrics boosts morale, retention, and growth–and ho…
Why Data Visualization Matters: Science, Business, and Strategy
Why is data visualization so important? Explore the scientific, business, and strategic benefits of visualizing data—from faster brain processing to better employee coaching.
Unlock Your Database: How to Visualize SQL Data for Better Decisions
Don't let your data sit hidden in a database. Learn how to connect SQL sources to Plecto's real-time dashboards to boost team transparency, accountability, and performance.
7 Powerful Databox Alternatives
Discover the top 7 Databox alternatives to enhance your team's performance with advanced data visualization and sales gamification tools.
7 Powerful Geckoboard Alternatives
Discover 7 of the best Geckoboard alternatives for dynamic real-time dashbaords, BI tools, gamification, and simplified data visualization solutions.
What is Metrics Tracking – And Why is it Important?
Take a more data-driven approach to your business by learning the basics of metrics tracking – including what is a key metric and how it differs from a KPI.
ServiceTitan x Plecto: 3 Tips and Tricks for Using a Powerful Integration
Maximize your ServiceTitan integration with Plecto. Explore 3 essential tips for HVAC firms, including free dashboard templates, gamification strategies, and best practices for su…
SaaS Trends That Will Shape the Industry in 2025
Are you a SaaS professional who wishes you had a crystal ball? Get the inside scoop on the five SaaS trends that will shape the industry in 2024.
The Best Gamification Practices for Close CRM
Discover the best gamification techniques to use in your Plecto x Close integration, and how they can provide tremendous benefits to your sales team.
8 of the Best KPIs for Close CRM
Learn about some of the best KPIs to use with Close CRM, and how they can optimize your usage of the platform!
Using Plecto Gamification in HighLevel
Want to incorporate gamification into your HighLevel workflow? Check out this article to find out how!
10 SaaS Onboarding Tactics to Boost Retention and Growth
Want to ensure your customers succeed? Explore 10 essential onboarding tips—including segmentation, video content, and metrics—to maximize the value of your software.
15 Customer Service KPIs You Need to Be Tracking in 2026
Make the most of your time delivering world-class customer service! We've compiled the 15 customer service KPIs you need to be tracking, so you can spend more time making your cus…
5 Ways to Use Call Center Gamification to Improve Customer Service
Call center gamification is proven to improve customer service. Uncover the pros & cons of gamification, and learn 5 ways to use gamification to drive great customer service.
Customer Service vs. Customer Support: What’s the Difference?
What's the difference between customer service and customer support? We dive in and explore why both are important for the modern business-consumer relationship.
25 Common Business Acronyms
Discover 25 essential business acronyms, from ROI to CAGR, to enhance communication and streamline operations in your organization.
Why Remote Teams Experience the Same KPIs Differently
Did you know? Remote teams perceive the same KPIs differently. Learn why this is so, plus some practical ways to align understanding and improve performance.
What is CLV? A Simple Guide to Measuring and Improving Customer Loyalty
Wondering how much your customers are really worth? Learn the basics of Customer Lifetime Value (CLV), the simple formula to track it, and how to start improving it today.
The Top 12 RevOps KPIs
Explore 12 of the most common KPIs for use in your revenue operations department.
10 of the Best Sales KPIs to Use With Pipedrive
Enhance your sales performance with the Pipedrive x Plecto integration by tracking essential sales-based KPIs—enabling data-driven decision-making and improved customer relationsh…
10 Essential KPIs for HubSpot Users
Discover 10 essential KPIs for HubSpot users to enhance CRM operations with Plecto integration, leading to increased sales, improved marketing, and responsive customer support!
From Whiteboards to Wins: Arnold & Sons Gains 15–20% Performance with Plecto
Real-time KPIs changed the game at Arnold & Sons: with Plecto dashboards, performance rose 15–20% and teams acted faster on what matters every day.
The 7 Best HVAC Sales Metrics
Level up your home service sales performance by mastering these 7 essential sales metrics and KPIs, to boost revenue and optimize your sales team's effectiveness.
The 6 Biggest Trends in HVAC and Home Service in 2026
Discover the top six trends shaping the home service and HVAC industries in 2024, including climate change adaptation, customer service enhancements, indoor air quality improvemen…
The 10 Best Home Service Marketing Metrics
Learn about 10 of the best KPIs to use in your home service marketing efforts.
Why Gen Z is Choosing the Trades and How You Can Hire Them
Discover why Gen Z is ditching degrees and picking up the toolbelt instead. Learn how to recruit young talent using tech-forward tools like ServiceTitan and Plecto, and get some a…