5 Ways to Use Call Center Gamification to Improve Customer Service

Call center gamification is proven to improve customer service. Uncover the pros & cons of gamification, and learn 5 ways to use gamification to drive great customer service.

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From Whiteboards to Wins: Arnold & Sons Gains 15–20% Performance with Plecto

Real-time KPIs changed the game at Arnold & Sons: with Plecto dashboards, performance rose 15–20% and teams acted faster on what matters every day.


The 7 Best Software for the HVAC Industry

Explore the top 7 HVAC software solutions designed to enhance efficiency, streamline operations, and boost productivity with features like CRM, data visualization, and advanced field management.


7 KPIs for Sales Managers to Track in 2026

Sales managers are responsible for various tasks which sometimes can be overwhelming! In this article, we will go throw the 7 best sales manager KPIs and explain how to unleash their full benefit of it!

Step-by-Step Guide: How to Create an Automatic Report

Do you still write reports manually? In this easy guide, we show you how to create them automatically in a matter of seconds.

4 Sports-themed Sales Contest Ideas to Engage Your Team

Organizing a sports-themed sales contest is an excellent and fun way to engage your sales team and drive their performance. Discover four easy sales competition ideas in this blog…

10 Ways to Reduce Call Center Employee Turnover

What is call center employee turnover, why does it matter, and how can you tackle it? Read this guide from our partners at RingCentral for answers to these questions and more.

7 Contest Ideas for Call Centers

Check out these seven contest ideas to effectively engage call center agents, boost their performance, and create a more fun and enjoyable work environment!

10 Sales Contest Ideas to Keep Your Sales Employees Motivated in 2025

Searching for some fun and friendly sales contest ideas to get your reps motivated and at their peak performance? Here are 10 contest ideas that will drive your team to sell even …

Step-by-Step Guide: How to Create a Fun and Engaging Contest

In this Step-by-Step Guide, you'll learn how to create fun and engaging Plecto contests for your team in no time!

5 Benefits of Data Analytics for the Home Service / HVAC Industry

Unlock the power of data analytics in the HVAC industry—learn how it can slash costs, boost transparency, elevate customer service, supercharge efficiency, and save you precious t…

12 Key KPIs for the Home Service Industry

Dive into 12 essential KPIs to boost revenue, customer satisfaction, and operational efficiency in the HVAC/home services industry.

7 KPIs for Sales Managers to Track in 2026

Sales managers are responsible for various tasks which sometimes can be overwhelming! In this article, we will go throw the 7 best sales manager KPIs and explain how to unleash th…

35 Sales Statistics Entrepreneurs Should Know in 2026

Boost revenue with 35 essential sales statistics for 2026. Discover how AI, buyer behavior, and data-driven insights are shaping success for entrepreneurs.

The 5 Best Sales Tactics to Use in 2026

Whether it’s B2B or B2C, learn the five best sales tactics for finding warm leads, building rapport, and closing more deals in today’s ultra-competitive marketplace.

The Ultimate Guide to SaaS Sales Funnels

Learn the six stages of the SaaS sales funnel – and five ways you can optimize your funnel to target the right leads and increase you company’s revenue.

What Is Sales Velocity? Why It's the Metric You Need to Be Tracking

Learn everything you need to know about sales velocity. Find out why you should be tracking it, how to calculate it, and 4 essential tips for high-velocity sales.

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What is Gamification? Definition, Benefits and Top Features

What is gamification in business? Learn how game mechanics like leaderboards, badges, and progress bars can boost employee engagement and performance.

How to Build Collaborative Gamification for Team Success

Learn how collaborative gamification aligns teams around shared goals, reduces unhealthy competition, and uses track insights to improve coordination, execution, and business outc…

7 Christmas Contest Ideas for Sales & Support Teams

7 proven Christmas contest ideas built for real-time dashboards, gamification, rewards, and notifications—all optimized to run seamlessly inside Plecto.

7 Game-Changing Sales Gamification Ideas to Amplify your Sales

Seven motivating sales gamification ideas for you. From saving time to improving motivation, learn about gamification psychology and why sales gamification is the game-changer you…

4 Plecto Gamification Strategies to Use with Pipedrive

Uncover how integrating Plecto's gamification strategies with Pipedrive can boost sales performance and team motivation through engaging contests, real-time notifications, and rew…

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6 Things You Can Implement Right Now to Achieve Business Success

Success isn't about luck; it's about data and differentiation. Discover the 6 golden rules—from active leadership to KPI gamification—that separate thriving companies from the res…

7 Steps to Improve Your Organization's Performance: A Quick Guide

Discover the 7 steps to improve your organization’s performance in 2026. Use our comprehensive guide to boost efficiency, maximize potential, and achieve success.

5 Employee Retention Metrics to Track in 2026

Discover the five crucial employee retention metrics to track if you want to retain your top performers and make better hiring decisions.

6 Ways Data Visualization Drives Employee Motivation and Performance

Discover how data visualization boosts employee motivation. Save these engaging and actionable six strategies to transform your workflow today.

How to Make the Board Love Your Presentation (Even If You Hate Public Speaking)

Master your next boardroom presentation with these 7 proven tips for clarity, confidence, and impact.

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Why Data Visualization Matters: Science, Business, and Strategy

Why is data visualization so important? Explore the scientific, business, and strategic benefits of visualizing data—from faster brain processing to better employee coaching.

Unlock Your Database: How to Visualize SQL Data for Better Decisions

Don't let your data sit hidden in a database. Learn how to connect SQL sources to Plecto's real-time dashboards to boost team transparency, accountability, and performance.

7 Powerful Databox Alternatives

Discover the top 7 Databox alternatives to enhance your team's performance with advanced data visualization and sales gamification tools.

7 Powerful Geckoboard Alternatives

Discover 7 of the best Geckoboard alternatives for dynamic real-time dashbaords, BI tools, gamification, and simplified data visualization solutions.

What is Metrics Tracking – And Why is it Important?

Take a more data-driven approach to your business by learning the basics of metrics tracking – including what is a key metric and how it differs from a KPI.

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ServiceTitan x Plecto: 3 Tips and Tricks for Using a Powerful Integration

Maximize your ServiceTitan integration with Plecto. Explore 3 essential tips for HVAC firms, including free dashboard templates, gamification strategies, and best practices for su…

SaaS Trends That Will Shape the Industry in 2025

Are you a SaaS professional who wishes you had a crystal ball? Get the inside scoop on the five SaaS trends that will shape the industry in 2024.

The Best Gamification Practices for Close CRM

Discover the best gamification techniques to use in your Plecto x Close integration, and how they can provide tremendous benefits to your sales team.

8 of the Best KPIs for Close CRM

Learn about some of the best KPIs to use with Close CRM, and how they can optimize your usage of the platform!

Using Plecto Gamification in HighLevel

Want to incorporate gamification into your HighLevel workflow? Check out this article to find out how!

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10 SaaS Onboarding Tactics to Boost Retention and Growth

Want to ensure your customers succeed? Explore 10 essential onboarding tips—including segmentation, video content, and metrics—to maximize the value of your software.

15 Customer Service KPIs You Need to Be Tracking in 2026

Make the most of your time delivering world-class customer service! We've compiled the 15 customer service KPIs you need to be tracking, so you can spend more time making your cus…

5 Ways to Use Call Center Gamification to Improve Customer Service

Call center gamification is proven to improve customer service. Uncover the pros & cons of gamification, and learn 5 ways to use gamification to drive great customer service.

Customer Service vs. Customer Support: What’s the Difference?

What's the difference between customer service and customer support? We dive in and explore why both are important for the modern business-consumer relationship.

25 Common Business Acronyms

Discover 25 essential business acronyms, from ROI to CAGR, to enhance communication and streamline operations in your organization.

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Why Remote Teams Experience the Same KPIs Differently

Did you know? Remote teams perceive the same KPIs differently. Learn why this is so, plus some practical ways to align understanding and improve performance.

What is CLV? A Simple Guide to Measuring and Improving Customer Loyalty

Wondering how much your customers are really worth? Learn the basics of Customer Lifetime Value (CLV), the simple formula to track it, and how to start improving it today.

The Top 12 RevOps KPIs

Explore 12 of the most common KPIs for use in your revenue operations department.

10 of the Best Sales KPIs to Use With Pipedrive

Enhance your sales performance with the Pipedrive x Plecto integration by tracking essential sales-based KPIs—enabling data-driven decision-making and improved customer relationsh…

10 Essential KPIs for HubSpot Users

Discover 10 essential KPIs for HubSpot users to enhance CRM operations with Plecto integration, leading to increased sales, improved marketing, and responsive customer support!

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From Whiteboards to Wins: Arnold & Sons Gains 15–20% Performance with Plecto

Real-time KPIs changed the game at Arnold & Sons: with Plecto dashboards, performance rose 15–20% and teams acted faster on what matters every day.

The 7 Best HVAC Sales Metrics

Level up your home service sales performance by mastering these 7 essential sales metrics and KPIs, to boost revenue and optimize your sales team's effectiveness.

The 6 Biggest Trends in HVAC and Home Service in 2026

Discover the top six trends shaping the home service and HVAC industries in 2024, including climate change adaptation, customer service enhancements, indoor air quality improvemen…

The 10 Best Home Service Marketing Metrics

Learn about 10 of the best KPIs to use in your home service marketing efforts.

Why Gen Z is Choosing the Trades and How You Can Hire Them

Discover why Gen Z is ditching degrees and picking up the toolbelt instead. Learn how to recruit young talent using tech-forward tools like ServiceTitan and Plecto, and get some a…

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