11 Telemarketing KPIs You Should Be Tracking

Discover the 11 telemarketing KPIs you should be tracking if you want to make more data-informed decisions while giving your team measurable targets to work toward.

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The 7 Best Software for the HVAC Industry

Explore the top 7 HVAC software solutions designed to enhance efficiency, streamline operations, and boost productivity with features like CRM, data visualization, and advanced field management.


5 Ways to Use Call Center Gamification to Improve Customer Service

Call center gamification is proven to improve customer service. Uncover the pros & cons of gamification, and learn 5 ways to use gamification to drive great customer service.


10 Essential Skills for Every Sales Manager

What makes a great sales manager? Find out 10 of the essential skills that sales managers should have and why they matter!

What is Gamification and How Does it Work?

This blog post will cover the basics of gamification - what it is and how it works. Learn what intrinsic motivators need to be triggered in order for gamification to be effective …

Team Spotlight - Aleš

We've decided it's about time you get to know a little more about us - the people behind Plecto. Second up is Aleš, Plecto co-founder and VP Engineering.

10 Ways to Create a Productive Office Space

Discover 10 ways you can adjust your office environment to make your staff more productive. This includes increasing natural light, displaying a dashboard and regulating temperatu…

The Salesperson's Guide to GDPR

Discover the impact GDPR has on sales and download our free guide on how to navigate the GDPR in sales.

Team Spotlight - Rikke

We've decided it's about time you get to know a little more about us - the people behind Plecto. First up is Rikke, our Customer Success Manager.

Step-by-Step: Improve Employee Engagement with Motivation

Employee engagement is the key to mastering motivation. Get your free step-by-step guide that outlines the exact method top-performing companies use to translate engagement and mo…

The 6 Sales Trends You Need to Know for 2018

Find out the 6 huge sales trends you need to know for 2018. This post covers B2C and B2B sales trends like generating leads without cold calling!

What We Learned from Teambuilding in Spain

We went on a teambuilding trip to Spain. Learn what we discovered.

10 Essential Skills for Every Sales Manager

What makes a great sales manager? Find out 10 of the essential skills that sales managers should have and why they matter!

8 Benefits of Automated Performance Management That Drive Business Growth

Discover how an automated performance management system reduces workload, ensures fair evaluations, and drives business growth through data-driven insights.

What is Visual Management and How Does it Empower Sales Teams?

Discover which visual management methods you should employ and how to use dashboards to empower your sales team to sell more.

24 Common Sales Acronyms

Dive deep into 24 common sales acronyms—what they mean, and how they're important for your sales team.

How to Enhance Sales Performance with Automated LinkedIn Outreach

Discover how to increase your sales performance using Automated LinkedIn Outreach. Uncover the benefits of automating outreach and how to use it with your team.

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4 Plecto Gamification Strategies to Use with Pipedrive

Uncover how integrating Plecto's gamification strategies with Pipedrive can boost sales performance and team motivation through engaging contests, real-time notifications, and rew…

Why Plecto is the Game-Changer for Gamification in Salesforce

Discover how integrating Plecto's gamification platform with Salesforce can boost your sales team's motivation, engagement, and performance.

Boosting Team Engagement and Productivity with Gamified Performance Dashboards

Gamified performance dashboards are not just a gimmick. Points, badges, and visualization of goal progress are all paramount to building a more engaged and more productive team.

7 Contest Ideas for Call Centers

Check out these seven contest ideas to effectively engage call center agents, boost their performance, and create a more fun and enjoyable work environment!

7 Game-Changing Sales Gamification Ideas to Amplify your Sales

Seven motivating sales gamification ideas for you. From saving time to improving motivation, learn about gamification psychology and why sales gamification is the game-changer you…

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10 Ways to Reduce Call Center Employee Turnover

What is call center employee turnover, why does it matter, and how can you tackle it? Read this guide from our partners at RingCentral for answers to these questions and more.

8 Tips to Motivate Call Center Agents

Discover 8 proven tips to motivate call center agents to feel pride and satisfaction in their work, provide better service, and stay in their jobs longer!

7 Ways to Create Retail Synergy Between Online & Offline Operations

Discover 7 crucial strategies for creating synergy between your company’s online and offline channels, providing the seamless experience your customers expect.

5 Ways to Motivate Underperforming Employees

Disengaged employees cost the global economy $8.8 trillion annually! Learn how to identify an underperforming employee – and discover 5 ways to get them back on track.

A Guide to Motivating E-Commerce Employees

Discover 10 effective methods for motivating e-commerce employees – to boost productivity, improve retention, and create a better company culture!

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Dashboards vs. Reports in Plecto

Dashboards and reports are two crucial features for understanding your business data. Learn here about their differences and similarities, and how to leverage both for maximal eff…

5 Examples of the Best Data Visualizations

Explore five of the best contemporary data visualizations that showcase creativity, innovation, and scientific clarity.

6 Examples of Bad Data Visualizations

We break down six examples of poor-quality data visualizations, looking at what makes them bad and how they can be improved for clearer, more effective data storytelling.

6 of the Biggest Data Visualization Trends of 2025

Explore 6 top data visualization trends of 2025—including real-time dashboards, AI-driven insights, and mobile-first design—that enhance business competitiveness and decision-maki…

Data Visualization: An Introduction

Data visualization is a crucial business tool that transforms complex data into insightful graphics, enabling informed decision-making, enhancing performance tracking, and driving…

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How to Create a TV Dashboard for Salesforce

Learn how to create TV dashboards for Salesforce to enhance data visibility, boost team motivation, and improve collaboration by integrating with Plecto.

How to Create a TV Dashboard for HubSpot

Learn how to create a TV dashboard for HubSpot by integrating with Plecto to enhance office transparency, collaboration, and motivation for improved performance and revenue growth.

Beyond CRM: How the HubSpot x Plecto Integration Can Gamify Your Team's Success

Elevate your team's performance with the HubSpot and Plecto's gamification integration, transforming everyday tasks into engaging challenges that drive motivation and achievement.

The 7 Best Software for the HVAC Industry

Explore the top 7 HVAC software solutions designed to enhance efficiency, streamline operations, and boost productivity with features like CRM, data visualization, and advanced fi…

How to Build Your Retail Tech Stack

Discover the business-enhancing potential of a well-chosen retail tech stack – and seven tools to consider when building one for the first time!

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25 Common Business Acronyms

Discover 25 essential business acronyms, from ROI to CAGR, to enhance communication and streamline operations in your organization.

24 Common Customer Service Acronyms

Learn about 24 of the most-used acronyms in customer service, and how they can push your team to perform its best!

10 Customer Experience KPIs for 2025

From reducing churn and reply times to improving lifetime value, discover 10 CX KPIs to optimize your customer service in 2025!

12 Help Desk KPIs You Should Be Tracking

Discover the 12 help desk KPIs that will tell you whether you’re providing the top-notch support that will secure customer loyalty – and win new referrals!

8 Call Center Management Tips You Need in 2024

Discover the 8 call center management tips that can help you motivate, encourage, and retain your reps – and provide better service to your customers!

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12 More KPIs for the Home Service Industry

Discover 12 advanced KPIs for the home service industry, including SLMs, to improve your service quality and efficiency with the Plecto x ServiceTitan integration.

10 of the Best Sales KPIs to Use With Pipedrive

Enhance your sales performance with the Pipedrive x Plecto integration by tracking essential sales-based KPIs—enabling data-driven decision-making and improved customer relationsh…

10 Essential KPIs for HubSpot Users

Discover 10 essential KPIs for HubSpot users to enhance CRM operations with Plecto integration, leading to increased sales, improved marketing, and responsive customer support!

10 Important Financial KPIs to Track in 2025

Learn about ten important financial KPIs that will help you measure and analyze your company’s financial state so you can stay on track – and increase profits.

12 Key KPIs for the Home Service Industry

Dive into 12 essential KPIs to boost revenue, customer satisfaction, and operational efficiency in the HVAC/home services industry.

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