From Whiteboards to Wins: Arnold & Sons Gains 15–20% Performance with Plecto

Real-time KPIs changed the game at Arnold & Sons: with Plecto dashboards, performance rose 15–20% and teams acted faster on what matters every day.

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From Whiteboards to Wins: Arnold & Sons Gains 15–20% Performance with Plecto

Real-time KPIs changed the game at Arnold & Sons: with Plecto dashboards, performance rose 15–20% and teams acted faster on what matters every day.

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Why Gamification Works: Electrika’s 20% Boost in Calls Explained

Electrika boosted performance by 15–20% with Plecto dashboards and gamification—turning reporting struggles into real-time wins and team-wide motivation.

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Why Employee Recognition and Performance Metrics Go Hand in Hand

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The Complete Guide to Breaking Free of Excel

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ServiceTitan x Plecto: Tips and Tricks for Using a Powerful Integration

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The Best Gamification Practices for Close CRM

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5 Ways to Use Call Center Gamification to Improve Customer Service

Call center gamification is proven to improve customer service. Uncover the pros & cons of gamification, and learn 5 ways to use gamification to drive great customer service.

Customer Service vs. Customer Support: What’s the Difference?

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From reducing churn and reply times to improving lifetime value, discover 10 CX KPIs to optimize your customer service in 2025!

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Discover 12 advanced KPIs for the home service industry, including SLMs, to improve your service quality and efficiency with the Plecto x ServiceTitan integration.

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Enhance your sales performance with the Pipedrive x Plecto integration by tracking essential sales-based KPIs—enabling data-driven decision-making and improved customer relationsh…

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10 Important Financial KPIs to Track in 2025

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12 Key KPIs for the Home Service Industry

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