How to Create a Customer Service Report in Plecto

Why are CS reports so important? Find out why here, and how you can improve your CS team's performance by creating reports in Plecto.

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How to Create a Plecto Sales Report

What's so special about sales reports? We explore their importance for the data-driven sales team, and how you can create them in Plecto.


Two Coaching Theories to Empower Teams

Flow and goal-setting theories are two frameworks that guide better coaching. Discover what these theories say about coaching strategy, and how to use them to get better results!


The Four Player Types in Gamification

Discover the four personality types essential to creating a solid gamification strategy.

What is Sales Excellence + 4 Tactics to Help You Achieve It

What is sales excellence? Learn four tactics to help you achieve it – and uncover the key metrics that will help you evaluate your progress.

10 Statistics That Will Teach you the Importance of Boosting Team Performance

High-performing teams impact your company's success. In this article, we reveal 10 essential statistics that demonstrate the power of having an engaged and motivated team.

The 5 Best Sales Tactics to Use in 2024

Whether it’s B2B or B2C, learn the five best sales tactics for finding warm leads, building rapport, and closing more deals in today’s ultra-competitive marketplace.

5 Challenges for SaaS Companies + How to Overcome Them

From learning how to stand out from the crowd to effectively managing your resources, discover how to overcome common SaaS challenges and take your performance to the next level.

How to Increase Sales by Focusing on the Customer-First Strategy

Discover the power of customer-first strategy in increasing your sales. Learn effective techniques and tips to improve customer experience and drive revenue.

What Is Sales Velocity + Why It's the Metric You Need to Be Tracking

Learn everything you need to know about sales velocity. Find out why you should be tracking it, how to calculate it, and 4 tips for high-velocity sales!

Outbound vs Inbound Sales: What’s the Difference & Which One Is Best for You?

Don’t know if you should prioritize outbound or inbound sales? Discover the pros and cons of both strategies and learn how to get the best of both worlds.

The Importance of Data Analytics in the Telecom Industry

The telecom industry is highly competitive, and new tactics are needed. Learn the value of employing telecom analytics to improve your market position!

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