How to Create a Customer Service Report in Plecto

Why are CS reports so important? Find out why here, and how you can improve your CS team's performance by creating reports in Plecto.

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How to Create a Plecto Sales Report

What's so special about sales reports? We explore their importance for the data-driven sales team, and how you can create them in Plecto.


Two Coaching Theories to Empower Teams

Flow and goal-setting theories are two frameworks that guide better coaching. Discover what these theories say about coaching strategy, and how to use them to get better results!


The Four Player Types in Gamification

Discover the four personality types essential to creating a solid gamification strategy.

10 Open-Ended Sales Questions You Should Be Asking To Close More Deals

Discover the 10 open-ended sales questions that will uncover the insights you need to qualify leads, build rapport, and excel in value-based selling!

What Is a Sales Pipeline + How Do You Build One?

Discover the difference between a sales pipeline and a sales funnel – and learn how to build a pipeline that can help you reach your goals with less effort!

5 Pieces of Sales Advice From the Pros

Intense competition brings challenges to the sales world. Discover the five best sales advice tips to improve your skills, close more deals, and achieve tremendous success!

Lead vs Prospect vs Opportunity Explained

Struggling with understanding different sales definitions? In this blog article, we will provide an ultimate guide, which will help to understand the differences between lead vs. prospect vs. opportunity!

The 9 Best Cold Calling Tips

Stay relevant to today’s consumers and get the most out of your efforts with these nine cold calling tips to use before, during, and after each call.

Artificial Intelligence in Sales: How to Use AI to Sell More

Discover five ways to use AI in sales – and join the 57% of high-performing sales teams that are already using artificial intelligence to sell more efficiently!

How to Avoid the Vanity KPI Metrics Trap

Worried about falling into the vanity metrics trap? Don't panic! We've got you covered with a guide that helps you identify vanity metrics and provide you with actionable metrics …

The Role of Emotional Intelligence in Sales

Salespeople need emotional intelligence to unlock customer relationships, drive customer loyalty, and boost sales performance.

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