How to Create a Customer Service Report in Plecto

Why are CS reports so important? Find out why here, and how you can improve your CS team's performance by creating reports in Plecto.

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How to Create a Plecto Sales Report

What's so special about sales reports? We explore their importance for the data-driven sales team, and how you can create them in Plecto.


Two Coaching Theories to Empower Teams

Flow and goal-setting theories are two frameworks that guide better coaching. Discover what these theories say about coaching strategy, and how to use them to get better results!


The Four Player Types in Gamification

Discover the four personality types essential to creating a solid gamification strategy.

11 Telemarketing KPIs You Should Be Tracking

Discover the 11 telemarketing KPIs you should be tracking if you want to make more data-informed decisions while giving your team measurable targets to work toward.

9 Steps to the Ultimate Sales Discovery Call

Learn how to prepare, ask the right questions and qualify your leads with our ultimate guide to the perfect sales discovery call.

15 Most Needed Logistics KPIs for 2024

Want to stay ahead of the competition in the logistics industry? Become number one in logistics with tracking these 15 logistics KPIs!

10 Real Estate KPIs to Track in 2024

Discover the most important KPIs for real estate in 2024! Learn the benefits of KPIs and how they can improve real estate operations!

7 KPIs for Sales Managers to Track in 2024

Sales managers are responsible for various tasks which sometimes can be overwhelming! In this article, we will go throw the 7 best sales manager KPIs and explain how to unleash th…

5 Important Financial KPIs to Track in 2024

Learn five important financial KPIs that will help you measure and analyze your company’s financial state so you can stay on track – and increase profits.

5 Essential Public Relations KPIs to Track in 2024

Are you wondering what’s working and what isn’t in your PR campaigns? Here are some public relations KPIs you can track to give you a clear picture.

4 Tips to Recession Proof Your Business Performance in 2024

Learn four key tactics to recession-proof your business so you can survive this economic downturn – and thrive in the future!

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