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Lead vs Prospect vs Opportunity Explained
Struggling with understanding different sales definitions? In this blog article, we will provide an ultimate guide, which will help to understand the differences between lead vs. prospect vs. opportunity!
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The Ultimate Guide to Customer Onboarding
Onboarding is often customers’ first real experience with a company. Discover 9 customer onboarding best practices to help your company get it right!
The Role of AI in Customer Service
Find out how companies are harnessing the benefits of using AI in customer service to cut costs, improve customer satisfaction, and provide better service.
Automated Customer Service: Definition, Pros, Cons, & Best Practices
Customer service automation can improve customer satisfaction and reduce support staff costs. Read our full guide with the pros, cons, and best practices to use.
Artificial Intelligence in Sales: How to Use AI to Sell More
Discover five ways to use AI in sales – and join the 57% of high-performing sales teams that are already using artificial intelligence to sell more efficiently!
The Ultimate Guide to Customer Loyalty
Customer loyalty is crucial to every company’s longevity. This article offers a solid definition of customer loyalty, five reasons customers stay loyal, and five actionable strate…
Step-by-Step Guide on Dealing with Churned Customers
Just received a churn request? Learn how to deal with churned customers and discover the steps for effective churn management
How to Make 1 to 1 Meetings More Impactful
Looking for new ways to nurture your employees? 1 to 1 meetings are a vital tool for boosting employee engagement and developing your employees' skillset. In this blog, discover our simple steps to holding impactful 1:1s that will make a big difference to your employees.
