kpis articles
A Guide to Average Basket Size
Find out why average basket size is still a relevant ecommerce metric– and discover the 7 techniques top online retailers use to get their customers to buy more.
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10 Essential Energy KPIs for Home Energy Providers
Discover 10 crucial energy KPIs that can help your company provide outstanding customer service – and succeed in this increasingly competitive industry!
8 Home Security KPIs to Grow Your Business
Discover 8 home security KPIs that can help you optimize your sales processes, provide top-notch customer service, and succeed in this fast-growing industry!
7 Crucial Customer Retention Metrics for 2026
Customer retention is a critical element of long-term business success. Learn which KPIs you should track in order to increase customer retention!
Top 6 Customer Service Metrics You Should Measure in 2024
Trends all always changing, so find out what customer service metrics you need to track in 2024.
10 Actionable Salesforce KPIs to Track Now
Discover the 10 Salesforce KPIs to track if you want to get the most out of your Salesforce data, optimize your sales process, and use your resources at peak efficiency!
5 Employee Retention Metrics to Track in 2024
Discover the five crucial employee retention metrics to track if you want to retain your top performers and make better hiring decisions.
OKRs vs KPIs: Deciding Which Metrics to Choose
We run you through the two most popular goal-setting frameworks and how you can use both to boost performance.
