YouSee is Denmark's largest telecommunications and entertainment provider, offering a comprehensive suite of bundled services that includes mobile subscriptions, high-speed broadband, and TV or streaming options. Operating as a premium brand under the Nuuday umbrella, the company leverages the nationwide TDC NET infrastructure to deliver extensive 5G and fiber-optic connectivity across the country.
Like many sales organizations, YouSee faced the challenge of keeping sales agents consistently motivated and engaged in a high-performance environment. Traditional KPI tracking methods lacked excitement and did little to encourage friendly competition or celebrate achievements in real time.
Sales teams participated in ongoing competitions where agents could win attractive prizes such as dinner dates, iPads, and even electric scooters! These incentives helped make day-to-day sales activities more exciting and rewarding.
Creating Dynamic Leaderboards to Track Progress
Plecto’s live leaderboards allowed employees to move up and down rankings based on real-time performance. This created a constantly changing competitive environment that kept agents engaged throughout the week.
Celebrating Wins in Real Time
One of the standout features for the team was the ability to automatically trigger celebration videos whenever a sales agent closed a deal. This instant recognition added energy and excitement to the workplace.
Expanding Visibility Through KPI Dashboards
The dashboards gave teams clear visibility into performance metrics while making data more interactive and motivating.
After implementing Plecto, YouSee saw strong positive feedback from its sales team. Here are some of their results:
The Key Outcomes
Increased motivation among sales agents
Higher engagement through gamification and competitions
Positive employee feedback on the platform
More dynamic and enjoyable sales culture
Improved visibility into team performance
Because the sales team's Plecto adoption was so successful, YouSee's management has planned to expand Plecto use into additional departments across the company.
"We chose Plecto because we really like the gamification features that Plecto had to offer. We have gotten very positive feedback from our sales agents, and we’ve seen an increase in motivation."
Michael Thorin Jensen
Senior Business Development Manager, YouSee
Michael Thorin Jensen
Senior Business Development Manager, YouSee
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