Three reasons to choose Plecto over Databox

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Performance-driven dashboards

At Plecto, we understand that using data dashboards alone isn’t the sole key to success. Rather, combining data reporting with motivating gamification features allows employees and teams to observe their performance data, understand it, and act on it to bring it to the next level. The secret to boosting performance? Plecto updates in real time—unlike Databox, which updates only hourly on its regular plans.

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Gamification galore

If you want to turn the daily grind into real fun, you can’t go wrong with Plecto. With several exciting gamification features—notifications, contests, the Spinning Wheel, and more—your agents are guaranteed to get their adrenaline pumping and take their competitive spirit up a notch or two.

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Better suited to support contact center teams

If you’re working in a fast-paced contact center or help desk environment and dealing with high-velocity metrics, then choose Plecto. We provide real-time data refresh rates wherever possible, along with a more extensive selection of help desk/telephony integrations (24 versus 6).

While Databox is a flexible dashboard solution that prioritizes communication across teams, it doesn’t have Plecto’s gamification and motivation features.

Plecto is ideal for teams that understand that while data reporting is great on its own, gamification makes it even better.

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What’s the final verdict — Databox or Plecto?

If you need a platform with strong dashboarding capabilities but not a whole lot else, you won’t go wrong with Databox.

But if you not only want more effective data tracking but stronger team performance to go with it, Plecto is where it’s at.

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Anders Eiler

E-Commerce CSO, team.blue

"The effects show immediately and gives a better transparency to all employees, raising their motivation and desire to do good for the sake of the team and the company. Plecto has definitely helped us improve performance."

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Plecto features

Think Plecto is your perfect fit?

Read on to learn more.

Visualize your team's KPIs in a motivating way in real time on TV dashboards in the office that look great!

For frontline reps:

  • A motivating enablement tool to see their stats instantly
  • Can take ownership of their performance
  • Access to their own personalized performance dashboards

For managers:

  • Identify trends in your team's performance
  • Ensure that your whole team stays on track with their goals

Make hitting KPIs exciting with fun contests, funny celebratory notifications, and real-world prizes or rewards.

For frontline reps:

  • Have fun competing against/working with colleagues to achieve goals
  • Feel valued and recognized
  • Enjoy the opportunity to win prizes


For managers:

  • Easy set-up and low maintenance
  • An efficient and effective way to engage your team

Connect your sales, CRM, lead, telephony, and helpdesk systems with plug-and-play or custom API with Plecto.

For managers:

  • All your KPI data is in one place
  • You can get a holistic view of your team's (and broader aligned company's) performance
  • You save hundreds of hours a month looking for data in different systems
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Take action on your KPIs in a more fluid and ongoing basis, instead of key insights and coaching opportunities being kept hidden away.

For frontline reps:

  • Can access previous 1:1s to see their own long-term coaching plans, goals, and growth anytime
  • Can collaborate with their manager on setting personalized and realistic targets based on their skill and experience level
  • Develop knowledge and training in a fun way with quizzes


For managers:

  • Can easily onboard new team members without spending months on training
  • Can tailor coaching to be more personalized and effective through time-saving 1:1 templates
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Remo Pastori

Sales Manager, Sunrise

"Plecto's biggest impact has been the gamification. The team and cross-regional overview, and the possibility to work with achievements, are great for giving the employees the opportunity to compare their sales power."

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Integrations

All your team's KPIs.
All in one place.

Take your CRM, helpdesk, and telephony systems' KPIs and show your team how they're doing in one simple dashboard view in just seconds.

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+100 integrations available

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Jesper Sebastian Larsen

Nordic Sales Director, Ageras

"Plecto is great for showing the whole team's results for all kinds of people. From not knowing anything about how other people are performing to now being able to see the results of colleagues, this brings out the competitiveness in our salespeople. So it actually gives them a huge lift in their performance."

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Dedicated resources. No hidden and expensive implementation fees.

Don't worry about difficult data setups and being held back by BI-required abilities. We've got the resources to help you get the most out of your metrics! With Plecto, you enjoy:

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Onboarding

Free kickoff call + 2 free hours of onboarding with your Customer Success Manager. Support available via phone, chat, or email when you need it.

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Help Center

An extensive range of video tutorials and written guides to help at any time of your customer journey with Plecto.

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Plecto Expert Service

Consult our PES team if you want your setup taken to a more technical next level (for additional paid hours)

And in case you're still undecided...here are some of Plecto's extra features.

Save bags of time and hours of manpower by automating your reports. All you need to do is set it up once and you are good to go!

Learn more about reports
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Rep just booked a meeting? Reached a revenue milestone? Get instant notifications popping up on your office TVs to motivate and engage your team.

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With our mobile app, Plecto is the perfect tool for managers who are on the move from meeting to different locations or simply just want to stay in the know! Plus, Plecto on the TVs is a great motivator for all staff around the office.

Go to Plecto's TV guide
TV dashboards

Plecto vs Databox FAQ

Answer: yes! Plecto is designed to be as easy to use as possible. But we also provide onboarding, 3 free hours of Expert Service consultation, a free resource library, and a dedicated CSM for every customer to help make setup as easy as possible. All of these benefits apply to all customers, regardless of the plan they use. So if you’re not technical, never fear.

No, unlike with Databox, you can import as many data sources as you like in Plecto without incurring further charges. Plecto charges by tracked users and not data sources, so you are free to integrate with as many systems as you like.

Plecto’s pricing is pretty straightforward: we charge by the number of tracked users, not by the number of data sources. Our Medium and Large plans both have 10 user licenses included in their base prices. For every extra user, you’ll pay an additional fee.

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