Convert more from your Dialfire call campaigns with motivating and performance-boosting real-time visualization and gamification tools from Plecto.
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docs.plecto.com/kb/guide/en/dialfire-7Dj54ROADL/Steps/4392436
Turn your agents’ interactions into performance-boosting contests that show participants' progress in real time with Plecto.
Whether it's response time, conversion rates, or calls made, run simple-to-set-up contests to stimulate friendly competition while showing off your employees' best performance!
Combine KPI insights on real-time dashboards with gamification to lift campaign performance, calls and customer satisfaction.
Transform your team's work tasks into friendly competitions with coins, achievements, and rewards—all driven by live campaign and call data.
Celebrate wins the moment they happen–speedy resolutions, meetings booked, or sales made with instant notifications and achievements.
Connect Dialfire to Plecto in just a few steps:
The Dialfire integration is available on all Plecto plans.
See all packages and pricing →
Need help choosing the right plan? Contact sales →
Flexible
No monthly licensing fees. Only pay for the features you need, and the calls you make.
Give your employees the shoutout they need to keep pushing toward their targets with instant notifications that recognize small wins or major milestones the moment they happen.
Spice it up with a spinning wheel notification, shoutout on Slack or Teams, or an employee's own personalized video showing up on screens around the office.
Turn all your contact center sales and support teams' tasks into chances to win.
Give employees the opportunity to earn virtual coins in exchange for real-world prizes with easily set-up reward systems that are sure to see your team put in their best efforts with the promise a reward.
| Types of data | Update frequency | Default member field | Default date field | Supports custom fields | Supports automatic registration deletion | Supports relations |
|---|---|---|---|---|---|---|
| Contacts | Every 2m | |||||
| Inbound Calls | Every 2m | |||||
| Outbound Calls | Every 2m |
By integrating Dialfire with Plecto, you transform raw call and campaign data into real-time insights that save managers time on analysis and motivate sales and support agents toward even better performance. How? With live dashboards, personalized KPIs, and powerful gamification tools that make every interaction count—literally.
Visualize key metrics from Dialfire like call volume, talk time, conversion rates, and agent activity. Then turn those insights into more conversions and satisfied customers with gamified leaderboards, rewards systems, and instant recognition that turn your team into top performers, driving real behavioral change and your best contact center results.
