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Custom Flexfone dashboards

Build customized Flexfone dashboards that visualize your business metrics and KPIs in real-time. Import your data directly from Flexfone and create your own dashboards.

Flexfone dashboard
Flexfone
+
Plecto

Category

Sales Customer Service

Partner website

flexfone.dk

About Flexfone

Flexfone offers its costumers a user-friendly phone solution with great opportunities for both large and small companies. Flexfone combines the classic desk phone with both IP telephony and mobile telephony.

Additional help

help.plecto.com

Create real-time Flexfone dashboard with Plecto

Track calls, queues, duration, and outbound sales activities with a Flexfone dashboard from Plecto. Visualize your call stats on a real-time Plecto Dashboard, so your team can see how they are doing, how many are in the queue, who is in a call, and much more.

By constantly visualizing your Flexfone data on a TV dashboard around the office, you provide your team with a powerful tool to improve their results. A Flexfone dashboard gives everyone an overview of their performance and insight into their strongest and weakest areas.

Create a Flexfone dashboard with Plecto, fully customized to your needs, and add value to your data with meaningful visualizations. Display your Flexfone data on a wide variety of widgets, including graphs, speed-o-meters, tables, as well as adding conditional colors to easily identify progress towards your goal. Make use of Plecto’s unique gamification features by creating leaderboards that spark motivation amongst your team. Set up custom notifications that trigger every time an employee achieves a goal like reaching a new milestone or closing a sale.

Take your dashboard to the next level, and combine your Flexfone data with services like Salesforce, Freshdesk, and hundreds more, to pull the most important metrics in real-time. With Plecto's integration to Flexfone, the options are endless. You are able to create, edit, iterate and display Flexfone dashboards focused on sales hit rate and quota attainments. You can display your Flexfone dashboards on TV screens across your office, on your computer or access them from your device thanks to our iOS and Android app.

What types of data can you import from Flexfone?

Calls

The data type Calls from Flexfone will allow Plecto to access the calls, as well as the details surrounding the calls. The data type will include information about duration, type of call, status, and much, much more. This is to ensure that you'll be able to display all of your Flexfone data in the best possible way.

Update frequency
Instant with web-hooks and every 2m

Default member field
employee_local_number

Default date field
date_created

Supports custom fields?
No

Supports automatic registration deletion?
No

Pre-built Flexfone KPIs

Browse our extensive library of pre-built Flexfone KPIs or customize and create your own.

Number of Calls Completed

Number of Calls Completed

Count of the support calls that have already been successfully answered.

Duration of All Calls

Duration of All Calls

Time spent talking on the phone with potential or current customers per day.

Average Call Duration

Average Call Duration

Average time spent by your entire team in their calls with clients.

Formula

Don't see the KPI you are looking for?

Build your own KPIs to use for custom widgets with our easy-to-use formula editor.

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How it works

1. Connect your data sources

One-click real-time integration with our dashboards to the most popular CRM, support and other business systems.

See our integrations

2. Build dashboards

Use our prebuilt KPI dashboards or customize your own by using formulas to calculate more advanced metrics.

Learn more about our dashboards

3. Boost team performance

Share real-time insights with your team and boost performance by 20% with visualizing data on dashboards.

Read our customer stories

Boost performance with real-time insights

Plecto is a data visualization software that helps you motivate your employees to reach new limits and stay on top of your business.

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