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Custom Relatel dashboards

Build customized Relatel dashboards that visualize your business metrics and KPIs in real-time. Import your data directly from Relatel and create your own dashboards.

Relatel dashboard
Relatel
+
Plecto

Partner website

www.relatel.dk

Additional help

help.plecto.com/firmafon

What types of data can you import from Relatel?

Smileys

The smileys data type will allow you to get the ratings from Relatel into Plecto. This will allow you to visualizer the ratings of the employees in Plecto. The data type will contain the rating, their comment when the rating was left and so on.

Update frequency
Every 2m

Default member field
employee_id

Default date field
rated_at

Supports custom fields?
No

Supports automatic registration deletion?
No

Reception Calls

This data type will allow you to connect your calls - whether you receive or give them. In this data type, you'll be able to see when the call started, when it finished, how long it was and much other really crucial information.

Update frequency
Every 2m

Default member field
answered_by

Default date field
started_at

Supports custom fields?
No

Supports automatic registration deletion?
No

Status

Update frequency
Streaming (~30s)

Supports custom fields?
Yes

Supports automatic registration deletion?
No

Pre-built Relatel KPIs

Browse our extensive library of pre-built Relatel KPIs or customize and create your own.

Firmafon salespeople got motivated with the right sales dashboards

Firmafon have created a sales dashboard in Plecto that allows them to track sales KPIs in real-time and increases knowledge sharing across the sales team.

Read more

How it works

1. Connect your data sources

One-click real-time integration with the most popular CRM, support, marketing and other business systems.

See our integrations

2. Build dashboards

Use our prebuilt KPIs or customize your own by using formulas to calculate more advanced metrics.

Learn more about our dashboards

3. Boost team performance

Share real-time insights with your team and boost performance by 20%.

Read our customer stories

Boost performance with real-time insights

Plecto is a data visualization software that helps you motivate your employees to reach new limits and stay on top of your business.

Plecto

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