Custom Freshdesk dashboards
Use the integration between Plecto and Freshdesk and visualize your most important KPI’s from customer support and service in real-time.
Freshdesk offers its customers the option to streamline all their customer conversations in one place.
What types of data can you import from Freshdesk?
This data type will allow you to visualize the data of your tickets in Plecto. The data type contains precise information about response time, pending time, when the ticket was closed, and much much more.
Default member field
Default date field
Supports custom fields?
Supports automatic registration deletion?
Pre-built Freshdesk KPIs
Browse our extensive library of pre-built Freshdesk KPIs or customize and create your own.
Amount of clients that have contacted your support channel and need to be answered.
Don't see the KPI you are looking for?
Build your own KPIs to use for custom widgets with our easy-to-use formula editor.
How it works
1. Connect your data sources
One-click real-time integration with the most popular CRM, support, marketing and other business systems.
2. Build dashboards
Use our prebuilt KPIs or customize your own by using formulas to calculate more advanced metrics.
3. Boost team performance
Share real-time insights with your team and boost performance by 20%.
Boost performance with real-time insights
Plecto is a data visualization software that helps you motivate your employees to reach new limits and stay on top of your business.
Get started in minutes. No credit card required.