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Custom Aircall dashboards

Develop real-time custom made Aircall dashboards to track the number of calls in line, ended calls and missed calls. Use the integration between Plecto and the cloud call center software, Aircall, to track and showcase important KPI's.

Aircall dashboard
Aircall
+
Plecto

Category

Sales

Partner website

aircall.io

About Aircall

Cloud based phone system and call center software all-in-one with Cloud Telephony Integrations (CTI) with your favorite CRM & Helpdesk software. No hardware or deskphone needed; instant setup.

Additional help

help.plecto.com

The Aircall integration will provide you with a phone system for modern business. This integration is ideal whether you are running, for instance, a call center or a telemarketing company.

What types of data can you import from Aircall?

Users

Calls will be linked to users/employees which previously have been in contact with the same phone number. This will help to know who the incoming call should/could be redirected to.

Update frequency
Instant with web-hooks and every 1h

Default member field
name

Default date field
uploadDate

Supports custom fields?
No

Supports automatic registration deletion?
No

Calls

Aircall will provide you with a phone system for modern business, which allows you to have a complete and simple overview of incoming, outgoing and missed calls.

Update frequency
Instant with web-hooks and every 1h

Default member field
user

Default date field
started_at

Supports custom fields?
No

Supports automatic registration deletion?
No

Pre-built Aircall KPIs

Browse our extensive library of pre-built Aircall KPIs or customize and create your own.

Number of Waiting Calls

Number of Waiting Calls

Amount of calls that need to be answered as soon as possible.

Number of Calls Completed

Number of Calls Completed

Count of the support calls that have already been successfully answered.

Formula

Don't see the KPI you are looking for?

Build your own KPIs to use for custom widgets with our easy-to-use formula editor.

How it works

1. Connect your data sources

One-click real-time integration with the most popular CRM, support, marketing and other business systems.

See our integrations

2. Build dashboards

Use our prebuilt KPIs or customize your own by using formulas to calculate more advanced metrics.

Learn more about our dashboards

3. Boost team performance

Share real-time insights with your team and boost performance by 20%.

Read our customer stories

Boost performance with real-time insights

Plecto is a data visualization software that helps you motivate your employees to reach new limits and stay on top of your business.

Plecto

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