TOPdesk
Step 1: Configure TOPdesk
Before adding a TOPdesk data source in Plecto, you need to configure TOPdesk and create an application password.
These are the credentials you need:
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Username: The login name of your TOPdesk user.
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Password: An application password you create in TOPdesk.
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Domain: Your full TOPdesk domain, for example mycompany.topdesk.com
Read the TOPdesk API tutorial, in particular, the sections Configure TOPdesk and Create an application password.
Step 2: Create a TOPdesk data sources in Plecto
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In Plecto, go to Data sources > New data source > TOPdesk.
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(Optional) Rename your credentials.
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Enter your TOPdesk username, password, and your domain, then click Next.
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Select the data you want to import.
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Configure your data source settings. Here, you can change the title, choose the default date, select which fields to import, and more.
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Click Next to choose how much data to import and how long you want to keep it in the data source.
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Click Import to finish.
Available data
Our integration with TOPdesk currently allows you to import the following data:
Update frequency: 2m
Supports custom fields? No
Supports webhooks? No
Supports automatic registration deletion? No
Supports relations? No
Update frequency: 2m
Supports custom fields? No
Supports webhooks? No
Supports automatic registration deletion? No
Supports relations? Yes
Update frequency: 2m
Supports custom fields? No
Supports webhooks? No
Supports automatic registration deletion? No
Supports relations? Yes
Update frequency: 2m
Supports custom fields? No
Supports webhooks? No
Supports automatic registration deletion? No
Supports relations? Yes