Visualize service desk performance
Track incident resolution times and ticket volume on live Plecto dashboards. Gain instant visibility into your IT service performance.
Drive results with leaderboards
Boost productivity with ServiceNow leaderboards. Motivate teams by displaying ticket closures and resolution rates in real-time to spark competition.
Monitor SLA compliance
Track SLA status across your organization. Get visual updates and instant alerts to ensure critical service levels are always met.
Optimize enterprise workflows
Gain visibility across IT, HR, and customer service. Compare departmental KPIs on one dashboard to identify and fix workflow bottlenecks.
Automate service reporting
Eliminate manual exports for ServiceNow. Automatically sync incident and request data to Plecto for accurate, hands-free business intelligence reporting.
Celebrate milestone successes
Trigger instant notifications for resolved incidents or reached targets. Celebrate team achievements on office TVs the moment they happen.