Build customized Zendesk Chat dashboards that visualize your business metrics and KPIs in real-time. Import your data directly from Zendesk Chat and create your own dashboards.
Our streaming integration with Zendesk Chat enables you to get the fastest possible dashboard visualization, with your chat data refreshing every 10 seconds so you can provide the best support to your customers.
Plecto helps you track essential support metrics like CSAT, first response time, and resolution time, so your team can focus on what matters most. Stay on top of your Net Promoter Score and survey responses with a clear, easy-to-read Zendesk Chat dashboard that helps your team make data-driven decisions to improve their performance.
Take your Zendesk Chat dashboard to the next level by integrating with other platforms like Salesforce, Fenerum, and many more. Pull the most important metrics in real time for a comprehensive view of your performance. Whether you display your dashboards on TV screens at the office or access the
Plecto’s unique gamification features turn tracking support metrics into an engaging experience for your team. Create real-time leaderboards and contests that spark friendly competition and drive motivation. Whether it’s celebrating achievements like hitting a new milestone, responding to chats faster, or resolving tickets efficiently, Plecto helps your team stay focused and energized.
