Back to all integrations

Custom Telemagic dashboards

Build customized Telemagic dashboards that visualize your business metrics and KPIs in real-time. Import your data directly from Telemagic and create your own dashboards.

Telemagic dashboard
Telemagic
+
Plecto

Category

Customer Service
Sales

Partner website

telemagic.no/en/contact-center

About Telemagic

TeleMagic is your complete office solution for contact management and contact relations.

Additional help

help.plecto.com

Create real-time Telemagic dashboard with Plecto

Track calls, queues, duration, etc. with a Telemagic dashboard from Plecto. Visualize your call stats on a real-time Plecto Dashboard, so your team can see how they are doing, how many are in the queue, who is in a call and much more.

By constantly visualizing your Telemagic data on a TV dashboard around the office, you create a powerful tool for your call team and give them the necessary instruments to perform better. An Telemagic dashboard gives everyone an overview of how they are doing.

Create a fully customized Telemagic dashboard for your needs with a Plecto Dashboard, and add value to your data with meaningful visualizations. Display your Telemagic data on a wide variety of widgets, including graphs, speed-o-meters, tables and use conditional colors to easily identify progress towards your goal. Make use of Plecto’s unique gamification features by creating leaderboards that spark motivation amongst your team. Set up custom notifications that trigger every time an employee achieves a goal like reaching a new milestone or closing a sale.

Take your dashboard to the next level, and combine your Telemagic data with services like Salesforce, Freshdesk, and hundreds more, to pull the most important metrics in real-time. With Plecto's integration to Telemagic, the options are endless. You are able to create, edit, iterate and display Telemagic dashboards focused on sales hit rate and quota attainments. You can display your Telemagic dashboards on TV screens across your office, on your computer or access them from your device thanks to our iOS and Android app.

What types of data can you import from Telemagic?

Call history

Update frequency
Every 2m

Default member field
agent

Default date field
callDate

Supports custom fields?
No

Supports automatic registration deletion?
No

Orders

Update frequency
Every 2m

Default member field
agent

Default date field
creationDate

Supports custom fields?
No

Supports automatic registration deletion?
No

Sales performance

Update frequency
Every 2m

Default member field
agent

Default date field
creationDate

Supports custom fields?
No

Supports automatic registration deletion?
No

How it works

1. Connect your data sources

One-click real-time integration with the most popular CRM, support, marketing and other business systems.

See our integrations

2. Build dashboards

Use our prebuilt KPIs or customize your own by using formulas to calculate more advanced metrics.

Learn more about our dashboards

3. Boost team performance

Share real-time insights with your team and boost performance by 20%.

Read our customer stories

Boost performance with real-time insights

Plecto is a data visualization software that helps you motivate your employees to reach new limits and stay on top of your business.

Plecto

Start 14-day free trial

Get started in minutes. No credit card required.