Zoom Phone x Plecto

Take control of your call performance with real-time Zoom Phone dashboards in Plecto. Monitor key contact center metrics like call volume, average handling time, missed calls, and agent availability—all in one place. With instant access to live data, your team can proactively address issues, optimize workflows, and improve customer interactions.

Transform everyday tasks into exciting challenges with Plecto’s gamification features. Use leaderboards to rank top-performing agents, trigger instant notifications for every milestone reached, and create friendly competitions to boost engagement. Celebrate achievements in real time and keep your team motivated to perform at their best!

Whether you're in the office or working remotely, access your Zoom Phone dashboards with ease. Display them on TV screens, computers, or mobile devices to keep your team aligned and focused on their goals. With Plecto, your data is always at your fingertips, empowering you to make smarter decisions and drive success.