Build more efficient comms with the Wildix x Plecto integration
Build a stronger comms setup. Use the Wildix x Plecto integration to enhance customer interactions and optimize your operations.
Learn more about Plecto x Wildix
Visualize communication in real time
Monitor live Wildix call volume on Plecto dashboards. Ensure seamless availability and collaboration across your entire team.
Drive results with leaderboards
Boost motivation with real-time leaderboards. Rank agents by talk time or call volume to drive high performance and competition.
Analyze quality and wait times
Track wait times and call durations. Optimize staffing during peak hours to provide high-quality, timely assistance to every caller.
Connect voice data to CRM
Link Wildix data with your CRM. Visualize how specific calling patterns directly correlate with deal progression and revenue growth.
Monitor departmental performance
Compare performance across departments. Filter Wildix data to ensure sales and support teams are meeting their communication targets.
Celebrate wins instantly
Trigger instant notifications for call milestones. Celebrate team successes on office TVs as they happen within the Wildix platform.
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