Real-time telecommunications dashboards
Watch your win rate & CSAT skyrocket by 25% with Plecto!
Concerned about churn? Unmotivated agents? Inject some fun into sales & support with game-changing gamification & real-time dashboards that will take your teams' performance to new heights!
Join 700+ data-driven companies already levelling up with Plecto
How Plecto Helps Telco Teams 🚀
Get motivated agents who multiply MRR by 20%
Take the stress out of sales with celebratory instant notifications, customizable YouTube videos, and a culture of friendly competition.
Run fun KPI contests to reduce customer churn
Get your agents crushing their calls & chasing better CSATs with exciting contests that give your agents something to cheer about!
Turn real-time insights into rapidly identified opportunities
Offer course-correcting feedback, organize your pipeline & easily identify opportunities with real-time data dashboards.
Yesterday's data? It’s too late!
Cut down on chat tickets with real-time data 🗓
Get a straightforward & swift overview by visualizing crucial KPIs on real-time dashboards. Pinpoint opportunities for development, spot challenge areas, take immediate action & start rocking more solved tickets today!
Start showcasing your sales & support data on live dashboards
Give your team something to cheer about with contests 🥇
Make work fun again with motivating gamification. Give kudos to your agent with the quickest average call time using instant notifications so everyone can celebrate. Watch your win rates rise as your reps race to the top of the leaderboard!
Celebrate your call & chat champs with cool gamification
Our Telco Success Stories
Top telecommunications company brings joy to July as their sales teams fight it out for five jerseys in a creative Tour de France contest!
Sunrise connects retail sales reps & creates a collaborative culture with Plecto contests and simple data dashboards.
Centralize your CRM, support & telephony data with our 150+ integrations
Time-saving automation ⏰
Streamline your dashboards and reporting with set & save automation. Easily export your reports as board-ready presentations in just minutes, so you can spend more time selling & stepping up your CSAT!
Get convenient & detailed data deep dives with real-time reportsKeep up with your KPIs anywhere, anytime!
Get Plecto on your smartphone, iPad, TV, or Apple Watch & stay on top of your team's progress wherever you are.
Connect Bluetooth speakers to your dashboard screens & get the whole team cheering when an agent makes a sale or a save!
Get inspired by these common telco KPIs
Churn Rate
The count of customers that canceled their subscription during a certain period of time
Net Promoter Score (NPS)
Measures your company's customer loyalty based on their likelihood of recommending your product/service/company
Customer Satisfaction Score (CSAT)
Rates how satisfied customers are with your product/service on a scale of 1-10
Repeat Business Revenue
Tracks how much of your company's revenue comes from its current clients
New Business Revenue
Tracks how much income your company is generating from first-time customers
Let the numbers do the talking...
“The live part of the sales competitions has worked wonders with Plecto. Every time someone goes ahead, our agents can see it, and they can up their motivation, and try to sell even harder!”
Emil Gjørup Pedersen
Performance Specialist
“The biggest impact has been the gamification and giving the employees the opportunity to compare their sales power.”
Remo Pastori
Sales Manager
How it works
1. Connect your data sources
One-click real-time integration with our dashboards to the most popular CRM, support and other business systems.
2. Build dashboards
Use our prebuilt KPI dashboards or customize your own by using formulas to calculate more advanced metrics.
3. Boost team performance
Share real-time insights with your team and boost performance by 20% with visualizing data on dashboards.