Ready to unlock your team's full potential?
Boost team performance and activity with Plecto
Take instant action on your Aircall data with real-time performance dashboards.
Over 700 data-driven companies trust us to make their lives easier
Enjoy a state-of-the-art streaming integration
Our best-in-class streaming integration gives you an update frequency of just 2 seconds for the following KPIs:
- The number of calls waiting in the queue
- The longest wait time
- Employee status
“With Plecto, we shortened our response time from 6 minutes to 1 minute. The agents can be more efficient.”
Lennart Thomsen
Customer Support Manager at Rema 1000
Real-time Aircall dashboards
Take immediate action on your Aircall data by visualizing with Plecto. Showcase the key KPIs for your support and sales teams in real-time and boost data transparency within your team.
“When we build up the team, we reached out to approximately 2000 customers a month, and now we reach out to around 3000 every month. This helps us reduce churn, and Plecto has definitely been a part of that journey.”
Nikolaj Boffy
Nordic Team Retention Manager, Nets A/S
Centralize all your key data in one place
Create one single source of truth by centralizing your Aircall data, CRM data and other systems all on one screen. Promote data-driven conversations among agents and management.
“With data visualization, I can address performance problems in real-time. If a sales rep has only completed 10 calls by lunch, I can speak to them immediately instead of waiting several days to review their performance report at the weekly sales meeting.”
Cort Ouzts
POS Nation CEO
Boost performance with contests and notifications
Whether your team is sales or support, create a culture of healthy competition by introducing contests, notifications and achievements. It's a surefire way to maximize the motivation of agents!
“As soon as you visualize the results for the sales in the commercial department, there is this ignition. It just sets them on fire and makes them do more for better performance.”
Nina B. Michaelsen
Head of Sales, G4S
Stay updated anytime, anywhere!
Use our mobile app for iOS and Android to make sure that you stay up to date when working on the go. Receive push notifications and add widgets to your home screen so you never miss a beat!
Plecto at a glance
Data that is safe and secure
The protection of your data is paramount. That’s why our customers' data is encrypted and protected with some of the most secure information security standards in the industry.
Plecto uses TLS 1.2 encryption to guard your data in transit and at rest in AWS data centers that hold certifications including ISO 27001, SOC2, PCI DSS, and FedRAMP.
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