Sign in
Exclusive offer for Ringover users
Ringover users can save 50% on their first 90 days with Plecto
Broadcast your Ringover data in real-time so you can turn your performance insights into action. Plecto's real-time integration gives you the fastest way to stay on top of your Ringover KPIs *Offer applies to new Plecto customers only.
Ringover x Plecto integration
Why Ringover users love Plecto
Increase visibility into your KPIs
Centralize your key performance metrics onto real-time dashboards so you can always stay on top of calls, SLAs, queue times all in real-time.
Transform insights into impact
Plecto transforms complex datasets into real-time, impactful dashboards that help your team stay on top of performance and act fast when it matters most.
Boost motivation and engagement
Create an environment where progress is visible to the whole team, fostering healthy competition and building a culture where team members are focused on hitting their targets.
Connect your Ringover data to Plecto in just a few quick steps:
- First, in your Ringover account, generate an API key using this guide from Ringover.
- Sign up for a free trial with Plecto.
- Once in Plecto, go to Data sources > New data source > Ringover
- Insert the API key you generated in your Ringover
- Now select what data you want to import (calls, presences, surveys etc)
- Activate webhooks in Ringover (see our integration guide below on how to do this.)
Enjoy our exclusive savings ONLY for Ringover users
Our summer offer gives Ringover users 2 exclusive offers
- 50% off in your first 90 days, on our quarterly plan.
- 20% off for 12 months on yearly. This is in addition to the 20% that you already save on our annual plan!
Offer applies to both Medium and Large plans. Last day to buy is August 31st.
Interested? Simply sign up to Plecto and connect your Ringover data and we'll be able to give you the saving.
Gamification
Make hitting targets fun and motivating with gamification
Go beyond what you can do on a regular dashboard. Introduce gamification so you can transform everyday tasks into competitions, celebrate team victories and get your team striving toward success.
Real-time data visualization
Turn real-time data into real-time action with Plecto dashboards ⚡
Achieve better than ever Service Levels and reduce your response time KPI dashboard visualization. Here, your data updates every 5 seconds so your team can always stay on top of their performance.
Plecto vs Ringover's inbuilt dashboards
Learn how Plecto's performance dashboarding solution can be used alongside Ringover's in-built offering.
Ringover + Plecto = your powerful call center combination
Connect Ringover to Plecto and instantly transform raw call data into powerful, real-time insights that drive performance. How? With dynamic dashboards, customized KPIs, and engaging gamification features that make every call count.
Monitor essential Ringover metrics such as call volume, service levels, talk time, and agent availability. Then, boost conversions and customer satisfaction by turning these insights into action through motivational leaderboards, rewards, and instant recognition that empower your reps to become top performers.
Measure the metrics that matter
Number of calls answered
Agent Availability
Calls in queue
Total talk time per agent
Number of calls by agent
Average talk time
Conversion Rate
Average Handling Time
First Contact Resolution
Case study
How the Insurance Surgery increased call efficiency by 50% with Plecto
Learn how the UK-based insurance company drove a 50% boost in call activity when integrating their call data alongside Plecto.
Read the case study
Offer summary
Here's a quick recap of the offers available:
- 50% off in the first quarter, on quarterly.
- 20% off for 12 months on yearly. This is in addition to the extra 20% saving already available on our Yearly plan.
Offer ends August 31st. Available to new customers only.
