Plecto

Exclusive offer for Ringover users

Ringover users can save 50% on their first 90 days with Plecto

Broadcast your Ringover data in real-time so you can turn your performance insights into action. Plecto's real-time integration gives you the fastest way to stay on top of your Ringover KPIs *Offer applies to new Plecto customers only.

Ringover users can save 50% on their first 90 days with Plecto

Ringover x Plecto integration

Why Ringover users love Plecto

Increase visibility into your KPIs

Centralize your key performance metrics onto real-time dashboards so you can always stay on top of calls, SLAs, queue times all in real-time.

Transform insights into impact

Plecto transforms complex datasets into real-time, impactful dashboards that help your team stay on top of performance and act fast when it matters most.

Boost motivation and engagement

Create an environment where progress is visible to the whole team, fostering healthy competition and building a culture where team members are focused on hitting their targets.

Gamification

Make hitting targets fun and motivating with gamification

Go beyond what you can do on a regular dashboard. Introduce gamification so you can transform everyday tasks into competitions, celebrate team victories and get your team striving toward success.

Real-time data visualization

Turn real-time data into real-time action with Plecto dashboards ⚡

Achieve better than ever Service Levels and reduce your response time KPI dashboard visualization. Here, your data updates every 5 seconds so your team can always stay on top of their performance.

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Plecto vs Ringover's inbuilt dashboards

Learn how Plecto's performance dashboarding solution can be used alongside Ringover's in-built offering.

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Ringover + Plecto = your powerful call center combination

Connect Ringover to Plecto and instantly transform raw call data into powerful, real-time insights that drive performance. How? With dynamic dashboards, customized KPIs, and engaging gamification features that make every call count.

Monitor essential Ringover metrics such as call volume, service levels, talk time, and agent availability. Then, boost conversions and customer satisfaction by turning these insights into action through motivational leaderboards, rewards, and instant recognition that empower your reps to become top performers.

Measure the metrics that matter

Number of calls answered

Agent Availability

Calls in queue

Total talk time per agent

Number of calls by agent

Average talk time

Conversion Rate

Average Handling Time

First Contact Resolution

Case study

How the Insurance Surgery increased call efficiency by 50% with Plecto

Learn how the UK-based insurance company drove a 50% boost in call activity when integrating their call data alongside Plecto.

Read the case study
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Offer summary

Here's a quick recap of the offers available:

  • 50% off in the first quarter, on quarterly.
  • 20% off for 12 months on yearly. This is in addition to the extra 20% saving already available on our Yearly plan.

Offer ends August 31st. Available to new customers only.

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