Number of Completed Issues
Amount of tickets that have been solved by the development team over the last period.
What is Number of Completed Issues?
This KPI will track your development team’s performance in regards to completed tickets so that they also have an overview of their already done tasks.
Apart from being relevant for developers, this metric can also be helpful for the rest of the office to have an insight into how many tickets are being created and answered. If the number of answered tickets is much lower than the pending ones, your developers might be in need of a helping hand to speed up their performance.
To have an overall view of the progress, the metric can be set to show this month’s evolution compared to last month, to see if goals are being reached or performance is decreasing based on real-time data.
Pre-built widgets to display Number of Completed Issues
month to date
Number of Completed Issues
month to date
Number of Completed Issues vs Last Month
How to calculate Number of Completed Issues?
( Count(Completed Issue).Date(Completed Date) )
How it works
1. Connect your data sources
One-click real-time integration with our dashboards to the most popular CRM, support and other business systems.
2. Build dashboards
Use our prebuilt KPI dashboards or customize your own by using formulas to calculate more advanced metrics.
3. Boost team performance
Share real-time insights with your team and boost performance by 20% with visualizing data on dashboards.
Boost performance with real-time insights
Plecto is a data visualization software that helps you motivate your employees to reach new limits and stay on top of your business.
